Job Responsibilities:
- Ensuring that all data and voice network, software, and hardware are functioning in a correct and timely manner in alignment with specifications and quality requirements.
- Conducting a daily health check for data and voice network, software, and hardware.
- Participating in DR implementation for relevant platforms.
- Maintaining third party network and voice connections.
- Implementing the maintenance process for the voice services including but not limited to installation, configuration, administration and maintenance of Cisco IP phones and Call Manager, Cisco Switches in a multi VLAN/ Gateway environment.
- Implementing the process for installation, configuration, administration and maintenance of network devices and connections “Switches, Routers, WAN optimizer and Network Management applications”.
- Adhering to Security policies concerning administering applications and troubleshooting issues.
- Maintaining complete documentation of all administration activities, configuration and changes to all databases.
- Abiding to HR policies, code of ethics and Bank’s internal rules approved and applied to preserve the Bank's image.
- Participating in minimizing the operational risk in the Bank.
- Protecting the data & information under his/her authority & contacting the information security Team in case of suspecting any data confidentiality breaching.
- Abiding to CBE instructions, Compliance & Governance and Anti-Money Laundry rules.
Executing any other task assigned by the Direct Manager/ the Head of Sector.
Job Requirements:
- Bachelor’s degree in IT, Computer Science, Engineering or related field from a reputable university.
- Minimum 4 years’ experience in relevant work.
- Fluent in English.
- Certification in network scope (CCNA, CCNP, etc.) or comparable work experience will be given preference.
- Communication Competency.
Job Type: Full-time
Work Location: In person