Salary Budget: AED 5,000 (MAXIMUM)
Job Purpose:
To design, implement, manage, and troubleshoot secure and reliable network infrastructure across the organization. The role ensures optimal performance of IT systems including VoIP (3CX), Microsoft Office 365, Windows and Linux servers, and point-of-sale systems (Micros Simphony), while maintaining high standards of security, availability, and documentation.
Office 365 Administration:
- Manage configurations for Microsoft Office 365, including user accounts, Exchange, SharePoint, OneDrive, Teams, and security settings to ensure efficient collaboration and data integrity.
Server Management:
- Administer and maintain both Windows and Linux servers, including patch management, system updates, security hardening, backup planning, and overall performance optimization.
Network Security:
- Implement and maintain network security best practices, including firewalls, VPNs, intrusion detection systems, and access control mechanisms to protect organizational data and infrastructure.
Troubleshooting and Issue Resolution:
- Diagnose and resolve network, hardware, and software issues in a timely manner to reduce downtime and maintain smooth IT operations.
Infrastructure Support:
- Ensure the stability and functionality of business-critical systems such as VoIP (3CX), Micros Simphony POS, and other network-dependent technologies.
Documentation:
- Maintain comprehensive and up-to-date documentation of network configurations, IT processes, system architecture, and troubleshooting procedures.
Monitoring and Reporting:
- Utilize monitoring tools to track system performance and availability, generate reports, and proactively identify potential issues before they impact business operations.
Compliance and Standards:
- Ensure IT systems and processes comply with company policies, industry standards, and data protection requirements.
Collaboration and Support:
- Work closely with IT team members, vendors, and department heads to support technical needs and ensure alignment between IT infrastructure and business requirements.
Continuous Improvement:
- Identify opportunities for process improvements, automation, and new technologies to enhance overall IT efficiency and resilience.
Miscellaneous Tasks:
- Handle additional tasks and responsibilities as assigned by the IT Manager or Senior Leadership to support company-wide IT initiatives.
Absolute Discretion and Commitment to Confidentiality:
- Maintain strict confidentiality and discretion in handling sensitive information, financial data, documents, discussions and communication.
Compliance with Policies & Procedures:
- Uphold ethical standards and comply with all company policies, procedures and legal requirements.
QUALIFICATIONS:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 3 years of hands-on experience in network engineering and IT systems administration.
- Proficiency in managing Microsoft Office 365 environments including Exchange, SharePoint, and Teams.
- Extensive experience in administering Windows Server and Linux operating systems.
- Strong understanding of networking protocols, routing, and switching (TCP/IP, DNS, DHCP, VPN, VLANs).
- Skilled in firewall configuration, intrusion detection/prevention, and network security tools.
- Familiarity with VoIP systems such as 3CX and POS systems like Micros Simphony is an advantage.
- Should have a Valid UAE Driving License.
- Should be residing within Dubai only for on-call duty in the restaurant.
Job Type: Full-time
Pay: Up to AED5,000.00 per month