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Network/Security Operations Center Analyst

Location: Oak Ridge, TN
Job Title: Network/Security Operations Center Analyst
Career Level From: Associate
Career Level To: Senior Associate
Job Specialty: It Operations & Support

What You'll Do

Using a mixture of new graduates, entry level IT professionals, and seasoned professionals to form an amazing team, the NOC/SOC serves as the first line of defense against network disruptions and cybersecurity threats. We serve a critical function in the organization to identify, investigate and resolve issues while minimizing the business impact. We are looking for a positive attitude, esprit de corps, and skills to join our team.

Due to the sensitive nature of this position, NOC/SOC Analysts must work in an office environment 100% of the time.

Job Specific Responsibilities:

Network Operations Center / Security Operations Center (NOC / SOC) Analysts are hard charging, analytical thinkers who enjoy solving problems. We thrive in a high-pressure environment with shifting priorities. NOC / SOC Analysts are able to assess a situation, determine tactical steps forward, and can implement a strategic plan. We support multiple technical teams in a 24 x 7 x 365 operational environment with high uptime requirements. In addition to these general skills and personality traits, CNS is seeking candidates with the following skills.

Core Skills & Job Requirements:

Preferred candidates will demonstrate most of the skills listed below.

Interact positively with peers, other departments, internal / external customers, and vendors to identify operational issues
Prolonged or irregular hours required – 12 hour rotating shifts (compensated by shift differential pay)
On-site requirement to support the network and cyber infrastructure
Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical personnel to help them predict future issues or outages
Strong ability to diagnose server or network alerts, events or issues
General understanding of TCP/IP Networking and Server infrastructure
Understanding of common information architecture frameworks
General understanding and/or experience with Information Security and Incident Response
Understanding of Disaster Recovery plans and related technologies
General understanding of common firewalls
Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
Good oral and written communication skills, and ability to address conflict with others constructively
Cross-team coordination and collaboration

What You Can Expect

Meaningful work and unique opportunities to support missions vital to national and global security
Top-notch, dedicated colleagues

Generous pay and benefits with a stable organization
Career advancement and professional development programs
Work-life balance fostered through flexible work options and wellness initiatives

Minimum Job Requirements

Bachelor's degree in engineering/science/information technology discipline
OR Eight or more years of relevant education, training, and/or progressive experience may be considered to satisfy educational and years-of-experience requirements for this posting

Preferred Job Requirements

Prior helpdesk and/or field support experience
Prior NOC / SOC experience
Security Incident and Event Management (SIEM)
Common Intrusion Detection/Prevention Systems (IDS/IPS) (Snort, Cisco, FortiGate, Firepower)
Experience with Disaster Recovery plans and related technologies
Server hardware experience (e.g., Cisco UCS, and HP blade systems)
Server Administration experience with Linux and/or Windows
Prior Server / Network Administration experience
Experience working in a large, geographically distributed environments
Experience with SolarWinds, System Center Operations Manager, or other monitoring tools
Operational analysis and development skills, such as scripting, to deploy DevOps solutions
Knowledge of packet analysis and packet capture tools
Working knowledge of large network and server infrastructures
Experience with Penetration Testing or similar training environments.
Preferred certifications: Network+ and/or Security+, SPLUNK

Why Y-12?

You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Y-12, you can build a career that lasts a lifetime.

Notes

The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.

If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.

Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.

This position may require entry into the Material Access Areas (MAA) and participation in the Human Reliability Program (10 C.F.R. Part 712), which requires successful competition of a DOE counterintelligence evaluation and may include a counterintelligence-scope polygraph examination.

This position may be categorized as a “designated position” identified by 10 C.F.R. Part 709, requiring successful completion of a DOE counterintelligence evaluation that may include a counterintelligence-scope polygraph examination.

CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.

CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit and without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status or disability.

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