New Product Development Engineer - Thermal

Position Summary

Vertiv is seeking a New Product Development Engineer – Thermal to strengthen our thermal development team for liquid cooling and traditional cooling applications. This role supports mechanical, electrical, quality, monitoring, controls, and troubleshooting for high-density and liquid cooling products. The ideal candidate will possess deep expertise in thermal dynamics, demonstrate strong leadership skills, and drive continuous improvement initiatives.

Responsibilities

• Lead new product development projects by interfacing with R&D engineering and product management to implement the Global Serviceability Specification in new products.
• Monitor new product quality, track initial startups, and provide feedback to engineering and product management.
• Represent Vertiv Services at design reviews, product reviews, and phase gate reviews, and provide updates to management.
• Assist in the design and testing of new products from a service perspective and act as the Vertiv Services representative on the engineering change control board.
• Develop maintenance and troubleshooting procedures with engineering assistance and provide technical expertise in creating service plans for new products.
• Support logistics for parts research, spare kits, and sourcing, and lead the development of service-related documentation and source material for beta training classes.
• Attend beta startups and first-article startups to ensure service readiness.
• Drive technology innovation by integrating IoT sensors, predictive analytics, and cloud-based platforms into service offerings.
• Collaborate with R&D, Offering Management, and global business units to accelerate technology readiness and ensure seamless integration of mature technologies into mainstream operations.
• Implement best practices and innovative solutions to improve service efficiency, reliability, and sustainability.
• Provide technical guidance across mechanical, electrical, monitoring, and control systems for high-density power and cooling applications.
• Create technical service documentation, service standards, and training content for emerging technologies, while monitoring industry trends and incorporating advancements into service strategies.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Thermal Engineering, or related field required; Master’s or MBA preferred.
• Minimum of five years of experience interacting with customers on a technical level.
• Deep expertise in thermal dynamics and proven ability to optimize complex thermal systems.
• Experience with high-density and liquid cooling systems.
• Strong leadership skills and ability to mentor technical teams.
• Excellent communication, organizational, and time management skills.
• Familiarity with glycol and water quality and Vertiv thermal products (preferred).
• Ability to read and interpret electrical diagrams, piping drawings, and blueprints.
• Proficiency in Microsoft Office and web-based technologies.
• Positive attitude, flexibility, and ability to work independently.

Travel Time Required

• 20% domestic and international travel may be required.
• On-call availability through a national paging/cellular system.

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.