Night Auditor

This position is primarily a Gallery Host (Front Desk) role with the opportunity to support Night Audit relief shifts. Candidates must be flexible and available to work a combination of day, evening, and occasional overnight shifts as business needs require.

In this dual-role position, you will deliver exceptional guest service at the front desk while also supporting overnight audit operations, including balancing daily financials, completing end-of-day reports, and ensuring the property is prepared for the next business day.

Pay Structure:

Gallery Host (Front Desk): $18.00/hour

• Night Audit Shifts: $19.00/hour

This is a great opportunity for someone looking to expand their hotel operations knowledge, gain overnight audit experience, and grow within the hospitality industry.

We are pleased to announce a wonderful opportunity for a Night Auditor.

What will you be doing most days?

• Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
• Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
• Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
• Ensure collections, including credit card and direct bill, are executed in accordance with company policies
• Maintain proper control over keys, safe deposits, and all company and guest property
• Ensure rates are optimized by monitoring competitor occupancy and rates
• Ensure that all required documentation is completed in a timely manner
• Properly quote daily rates and issues credits
• Perform other duties as assigned to support guest satisfaction

What are the requirements for this position?

• You are proficient in administration of applicable property management systems
• You have the ability to respond quickly and appropriately to emergency situations
• You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
• You can pass certification tests required to meet brand standards
• You have experience working with a computer especially data entry
• You work well with others
• You always maintain a customer focus and put the guests needs first
• You are approachable and encourage effective communication with guests and fellow team members

Physical Requirements for this Position

This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Pay Scale: $13.00 - $22.86/hour

*Rate depends upon state/market and experience*

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Revised 6/11/25

Brand: Hyatt Place Orlando Convention Center
Address: 8741 International Drive Orlando, FL - 32819
Property Description: Orlando - SM0048 Hyatt Place
Property Number: SM0048