Night Auditor

```Schedule```

Fridays and Saturdays 11pm-7am

```Duties```
As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel during the overnight hours. Your duties will include:

- Conducting the night audit process to reconcile daily transactions and prepare reports for management
- Checking guests in and out of the hotel, providing exceptional customer service
- Handling guest inquiries, requests, and complaints in a professional and timely manner
- Assisting with guest services, such as making reservations, providing directions, and recommending local attractions
- Monitoring security cameras and maintaining a safe and secure environment for guests and staff
- Performing various administrative tasks, including data entry, filing, and record keeping

```Requirements```
To be successful in this role, you should possess the following qualifications:

- Previous experience working at the front desk of a hotel or in a similar customer service role
- Multilingual skills are a plus, as you may interact with guests from different countries and backgrounds
- Familiarity with phone systems and hotel management software is preferred
- Knowledge of night audit procedures is highly desirable
- Excellent customer service skills with a friendly and professional demeanor
- Strong phone etiquette and communication skills
- Ability to handle difficult situations with patience and diplomacy
- Strong attention to detail and organizational skills

If you are a self-motivated individual who enjoys working independently during the overnight hours, we would love to hear from you. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests.

Job Type: Part-time

Pay: $15.50 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Work Location: In person