Night Auditor

If you are a night owl with a passion for providing excellent customer service and possess the physical capability to meet the demands of the position, we invite you to apply for the Night Auditor role at Sandestin Golf & Beach Resort. Join our team and contribute to creating memorable experiences for our guests during their stay.

Job Summary:
Sandestin Golf & Beach Resort is seeking a dedicated and detail-oriented individual to fulfill the role of Night Auditor. This position is crucial for ensuring the smooth operation of our resort during overnight hours, encompassing a variety of responsibilities from front desk operations to financial auditing. The ideal candidate will be a self-starter with the ability to manage multiple tasks efficiently in a dynamic environment.

Responsibilities:

• Front Desk Operations:
  • Manage all aspects of guest check-ins and check-outs during night shifts.
  • Uphold exceptional customer service standards, addressing guest inquiries and resolving issues promptly.
  • Maintain a professional and courteous demeanor at all times.
• Financial Transactions and Audits:
  • Perform nightly audits using Jonas software to ensure all financial transactions are accurate and comply with company policies.
  • Reconcile daily financial reports and prepare summaries of the resort's financial activities.
  • Audit and inventory key assets such as Golf Carts and MiFi devices to ensure accountability and proper usage.
• Training and Support:
  • Train new staff members on front desk operations and use of Jonas software.
  • Provide occasional support to the bellman team and train bellmen as required.
• Security and Safety:
  • Monitor security cameras and conduct regular patrols to ensure the safety and security of both guests and resort property.
  • Address security concerns or incidents and report to management as necessary.
• Administrative Duties:
  • Handle administrative tasks including data entry, filing, and maintaining accurate records.
  • Ensure effective communication and cooperation with other departments to support overall resort operations.

Qualifications:

• Prior experience in a night auditor role or similar position, preferably within the hospitality sector.
• Proficiency in Jonas software and basic accounting principles.
• Strong organizational skills with exceptional attention to detail.
• Excellent communication and interpersonal skills, capable of training others and managing guest relations.
• Ability to work independently and make well-informed decisions under pressure.

Physical Requirements:

• Must be able to stand for extended periods and navigate the resort property.
• Ability to work night shifts consistently and perform physically demanding tasks such as lifting up to 25 pounds.

Benefits:

• Competitive salary based on experience.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.
• Employee discounts on resort amenities and services.

EOE M/D/F/V