Part-Time Night Auditor – Hilton Garden Inn Downtown Indianapolis
Location: Indianapolis, IN
Company: First Hospitality
Job Type: Part-Time | Overnight Operations
Join a newly renovated hotel in the heart of downtown Indianapolis.
The Hilton Garden Inn Downtown Indianapolis is looking for a dependable, detail-oriented, and guest-focused Part-Time Night Auditor to join our team. Located in one of Indianapolis' most recognizable historic buildings, our recently renovated 188-room hotel blends modern comfort with timeless character.
Whether you're looking to supplement your income, gain hospitality experience, or build a long-term career in the industry, this role offers the opportunity to be part of a team that delivers exceptional service while keeping the hotel running smoothly overnight.
What's in it for you?
- Paid time off from Day 1
- 401(k) enrollment after 30 days
- Hotel and travel discounts at destinations worldwide
- Professional development and advancement opportunities
- Free parking
- Opportunity to grow with First Hospitality
What you'll be doing:
- Welcome late-night arrivals and create a warm, professional first impression
- Assist guests with requests, questions, and service recovery needs throughout the overnight shift
- Complete the nightly audit process accurately and on time
- Reconcile daily transactions and ensure all financial records are balanced
- Process guest check-outs and verify billing accuracy
- Maintain confidentiality and security of guest information and hotel records
- Monitor hotel activity and respond appropriately to overnight situations
- Communicate important updates, guest concerns, and operational issues to the morning team
- Promote Hilton Honors and hotel amenities when appropriate
- Maintain a clean, organized, and professional front desk environment
- Follow all safety, security, and emergency procedures
You'll thrive in this role if you:
- Enjoy working independently and taking ownership of your responsibilities
- Have exceptional attention to detail
- Stay calm and professional under pressure
- Take pride in helping guests and solving problems
- Are reliable, trustworthy, and self-motivated
- Appreciate a flexible schedule and a team-oriented environment
Requirements:
Experience & Education
- Previous customer service experience preferred
- Hospitality experience is a plus, but not required
- High school diploma or equivalent preferred
Communication
- Strong verbal and written communication skills
- Ability to speak, read, and write English proficiently
Physical Requirements
- Ability to stand, walk, and remain active throughout the shift
- Ability to lift up to 30 pounds occasionally
- Ability to work overnight shifts, including weekends and holidays as business needs require
About First Hospitality
Founded in 1985 and headquartered in Chicago, First Hospitality is an award-winning hotel investment, development, and management company. We believe in creating value through exceptional service, innovation, and a commitment to developing our people.
At First Hospitality, you'll find opportunities to grow, leaders who invest in your success, and a culture built around teamwork, accountability, and genuine hospitality.
First Hospitality is proud to be an Equal Opportunity Employer.
Pay: $16.00 – $17.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Free parking
- Paid time off
- Professional development opportunities
Schedule:
- Overnight shift
- Part-time
- Weekends and holidays as needed
Work Location: In person, Downtown Indianapolis
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person