Night Dispatch

NIGHT DISPATCH-

This position is 5pm-5am with rotating nights

Overall Objective: To maintain operational consistency after normal working hours. Follow through with what the Load Planners and Fleet Managers have set up during normal working hours.

Working relationship : Reports to Operations Manager.

Responsibilities:

• Handle all incoming calls from drivers and customers.
• Monitor electronic messages for the entire fleet and respond to drivers’ requests and inquiries accordingly.
• Track loads every 2 hours to insure on time delivery.
• Handle O.S.&D issues as they arise.
• Handle all accidents as they arise.
• Complete all computer work for Loaded Calls, Empty Calls, Relays, Etc.

Requirements:

• Effective interpersonal skills and behaviors conducive to a service/team-oriented environment (e.g., diplomacy, tact, flexibility, positive approach).
• Ability to plan and meet deadlines, prioritize, and handle several projects simultaneously.
• Ability to be self-directing and to work with a minimum of supervision.
• Demonstrated effective problem solving capability with creativity in providing solutions to new issues to exploring alternatives.
• Ability to communicate effectively and employ a high level of diplomacy and tact both verbally and in writing.
• Broad-based understanding of and proficiency in the use of PC's and other skills, which include MS Word, MS Excel, MS Access and MS PowerPoint.
• Acts somewhat independently using discretion in the disposition of routine and non-routine matters.

Preferred:

• AS400 experience
• EOBRs experience
• Understanding of Hours Of Service

Job Type: Full-time

Pay: $18.81 - $24.03 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 1 year (Preferred)

Ability to Commute:

• Denver, CO 80221 (Required)

Work Location: In person