NOC Engineer

Key Responsibilities

• Monitor network, servers, and systems through NOC tools to ensure smooth operations and uptime.
• Respond to incidents, alarms, and service disruptions; take corrective actions or escalate as required.
• Perform routine system health checks, performance tuning, and preventive maintenance.
• Troubleshoot network and system issues (LAN, WAN, VPN, Firewalls, Routers, Switches, Servers).
• Log, track, and resolve incidents using ticketing systems according to defined SLAs.
• Coordinate with vendors, service providers, and internal teams to resolve issues quickly.
• Generate daily/weekly/monthly reports on network/system performance, incidents, and downtime.
• Document technical processes, incident resolutions, and standard operating procedures.
• Participate in 24/7 shift rotations (if applicable), ensuring continuous monitoring coverage.
• Ensure compliance with IT security standards, policies, and procedures.

Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 2+ years of experience in NOC, network administration, or IT support roles.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work under pressure and handle multiple incidents simultaneously.
• Good communication skills for reporting and coordination with teams.

Job Type: Full-time

Pay: From QAR2,000.00 per month