Non-Emergency Medical Transportation Driver- Columbus In (must live in Columbus and surrounding area)

Overview

As a TCS NEMT Driver, you are more than just a driver, you are a trusted representative of care. You’ll ensure members reach their medical appointments safely, on time, and with dignity. This role is ideal for individuals who are empathetic, reliable, and committed to delivering exceptional service with every ride.

TCS holds the highest standard: no missed trips, no late trips. Your mission is to drive efficiently, assist compassionately, and represent the values of trust, accountability, and respect at every stop.

Key Responsibilities

• Provide safe, courteous, and timely transportation for members to and from medical appointments
• Deliver empathetic service—treat every member with respect, kindness, and professionalism
• Assist members with mobility needs, including wheelchair boarding and safe entry/exit from the vehicle
• Plan routes and manage your schedule using mobile technology to ensure on-time performance
• Communicate proactively with dispatch and management about delays or issues
• Maintain accurate daily logs and complete all required documentation
• Perform vehicle checks and report maintenance concerns promptly
• Uphold company expectations: zero missed trips, zero late pickups

Performance Expectations

• Trip Efficiency: Maintain a minimum of 2 trips/hour for ambulatory urban routes
• Safety: Achieve 90%+ safety scores; maintain a clean driving record with no at-fault incidents
• Member Experience: Provide service that reflects the compassion and quality of care TCS is known for

Qualifications

• High school diploma or GED
• Valid Indiana driver’s license with a clean driving record
• Ability to pass a background check and drug screen
• Comfortable using mobile devices and navigation apps
• Strong communication skills and a calm demeanor under pressure
• Physically able to assist members and perform tasks such as lifting, vehicle entry/exit support, and occasional snow removal

Compensation & Benefits

• Paid holidays after 90 days
• Employer-covered health insurance after 90 days
• 72 hours of PTO annually (available after 90 days)
• Optional cafeteria-style benefits: vision, dental, short/long-term disability

Our Commitment
TCS is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of age, race, religion, gender, disability, or veteran status.