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NOP Technology Consultant

Department: Network Operations Planning

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:
As a Network Operations Planning (NOP) Technology Consultant supporting the NOP Business Implementation Team, you'll support Airline Partnerships and International Point of Sale initiatives by capturing business requirements and helping translate them into effective process and technology solutions. You'll work closely with cross‑functional business and technology partners across the enterprise to support strategic planning, project execution, and organizational priorities. This Team is currently launching a major transformational initiative for Southwest, delivering exciting capabilities that will meaningfully shape the future of the organization.

Additional Details

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

Lead and execute the research and analysis of trends, the development of new strategies, processes, tools and reports

Directly involved in understanding, improving and sharing available data sets with other teams within the business

Leverage his/hers and the team’s technology skills (SQL, Alteryx, Python, R, Tableau, Big Data Concepts) and business knowledge to provide answers to business requests

Transform raw data into easily understood, presentable, and actionable findings

Work through development and improvement of models and process including supporting their downline implementation

Facilitate and share technical guidance on principles and topics to groups around the business

Handle and manage multiple concurrent projects assigned to the team

May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

Knowledge of business and management principles involved in strategic planning, resource allocation, product planning, prioritization, and coordination of people and resources

Knowledge of strategic and financial analysis and analytical and quantitative skills

Skilled in PowerPoint to synthesize information and develop presentations for Senior Leadership and affected stakeholders

Skilled in written and verbal communication with diverse audiences, including both technical and non-technical customers, colleagues, and executives

Skilled the Microsoft Office Suite products such as Excel, SharePoint, etc.

Skilled in applying a methodical and logical approach to complex problem solving

Ability to assume a high level of responsibility and to provide direction in a cross-functional, team-oriented environment

Ability to work under stressful situations and manage time effectively

Ability to prioritize tasks to meet department objectives and goals

Ability to understand the implications of new information for both current and future problem solving and decision-making

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Ability to tell when something is wrong or is likely to go wrong

Ability to communicate in a flexible and effective manner with all levels of Employees and Leadership

Ability to demonstrate identifying tradeoffs between immediate operational needs and long term strategic requirements
Education

High School Diploma or GED

Experience

Advanced level experience, seasoned and specialized knowledge in :

Solving complex problems and driving multiple stakeholders towards implementable solutions

Leading programs that can span multiple work groups and/or departments

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Must be able to work extended hours based on department needs

Pay & Benefits
Competitive market salary from $119,900 per year to $133,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**

Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***

Competitive health insurance for you and your eligible dependents

Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.

Explore more benefits you’ll love: https://careers.southwestair.com/benefits

  • Pay amount doesn’t guarantee employment for any particular period.
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
04/20/2026

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