NSE - DRS - Analyst - Hyderabad

Analyst – DRS - Deloitte Support Services India Private Limited

Join the team aligned with CBS Growth, working as part of an extended NSE. The DRS team consists of industry-aligned professionals who collaborate with Client Relationship Executives (CREs) and Client Account Managers (CAMs) to provide integrated, cross-functional support to Deloitte's priority accounts. This support spans six key impact areas: Client Relationships, Strategic Opportunities, Account Team Operations, Quality and Risk, Commercials, and Leadership. The role is expected to be part of a team of up to 10 individuals, reporting to the Assistant Manager. An analyst will play a crucial role in ensuring the success of the DRS team.

As a DRS team Analyst, you will collaborate with senior analysts, Client Relationship Executives (CRE), Client Account Managers (CAM), and other core account leaders on some of our most significant accounts. Your role will involve helping teams build relationships and deliver work, overseeing account operations, and managing activities under account operations. You will ensure that practitioners are well-informed and engaged with clients while maintaining smooth account operations. Working closely with account leadership, you will address clients' most critical challenges by leveraging Deloitte's best resources. Additionally, you will share insights from other account teams and contribute to the innovation of new approaches. You will serve as a vital link between the larger firm, your account teams, and your clients.

Work you’ll do.

As a part of DRS team, you will be responsible for:

The Analyst role will be aligned to either a cross-industry or single-industry focus and will operate as part of an extended NSE team to foster strong working relationships. This position will be embedded within teams of up to 10 individuals and will report directly to the Team Leader. The Analyst will be instrumental in driving the success of the DRS team.

The key activities of the team will be:

• Responsible for project management, quality control, review of deliverables, and for embedding the principles of exceptional client service of being connected, responsive and insightful in our support to the account teams.
• Expected to champion and lead the priority account management program for the designated accounts using the Client relationship development framework.
• Individually contribute and add value to complex account & business development needs, including global account planning, go-to-market research & strategy, pursuit/sales support, pitch development, among others
• Work on research-based insights which will be used to formulate go-to-market strategies for our Account teams.
• Liaise with colleagues from Deloitte offices spread across the globe and stakeholders to understand, refine, and manage project expectations and priorities.
• Provide administrative and project management support and provide insights on key metrics through dashboards.
• Suggest alternatives, and creative solutions to address current and anticipatory needs of clients and stakeholders. Take the relationship beyond transactional level.

Work Location: Hyderabad

Shift Timings: 11 AM to 8 PM

The Team

At Deloitte, clients are at the heart of everything we do. As a part of CBS Growth, the DRS team is comprised of professionals who provide our most important client accounts with streamlined, cross-functional support. DRS team is aligned to an industry (e.g., Energy, Resources & Industrials, Financial Services; Consumer; Life Sciences & Health Care; or Technology, Media & Telecom and Deloitte Private). We help build and execute client service strategies, optimize internal support, and increase efficiencies to enable our account teams to provide the best Deloitte client experience.

Qualifications

Required:

• 1- 3 years Business Research or Marker Research experience
• Ability to connect financial metrics with operational activities.
• Advance proficiency in MS Office applications, especially MS Excel, POWER BI and MS Word
• Excellent business writing and report writing skills.
• Business Administration, Finance, Marketing experience
• Ability to manage internal and external relationship.
• Commercial awareness, an understanding and appreciation of one or more of the industries mentioned above.
• Prior exposure to project management and key account management

Preferred:

• Ability to contribute and add value to accounts and business development needs.
• Understand market trends, what is on our clients’ agenda and how these translate into revenue generating opportunities. Monitor solution revenue to understand success, opportunities, under performance.
• Good knowledge of databases (such as Dow Jones, Factiva, Bloomberg etc.), public sources of information, and/or industry specific sources
• Experience in processing information in compelling visualization within logical structure is preferred skill.
• Understanding of Industry and Business Key performance indicators (KPIs) – operational and financial
• Strong communication skills
• Articulate ideas and point of views in a confident and effective manner in client calls during all stages of the project lifecycle.

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.