Nurse Aide (Transport Escort)

NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents.

From more than 600 Nursing Homes in New York, Coler ranks #10 in Newsweek’s Best Nursing Homes in New York 2026; earned a high-performance rating for Long-Term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2026; and received a 2024 Silver Beacon Award for Memory Care.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

8:00 A.M – 4:30 P.M

Shift may change

Purpose of Position:

This position is an integral part of the health care setting service and the incumbent receives assignments from the appropriate employee in charge of patient and messenger escort, in accordance with the operational procedures determined by health care setting leadership. Transports patients to and from the Nursing Service and all other patient areas for specialized treatment and examinations as a primary function, but will also perform such other duties as required.

Examples of Typical Tasks:

1. Obtains patient escort assignments and schedules from a designated Dispatcher/Supervisor, Service Department and reports to Nurse-in-Charge.

2. Introduces self to patient, explains the nature of the trip, and escorts the patient to and from the Nursing Service to a designated area until someone else assumes responsibility for the patient or given another assignment by the Nursing Supervisor and reports back to the Dispatcher/Supervisor, Service Department.

3. Transports patients by wheelchair, stretcher, bed or stretcher-bed, and escorts ambulatory patients, including those with intravenous apparatus to and from various nursing units, x-ray, scheduled therapies, various clinics, other diagnostic and therapeutic units, transfers, discharges, religious and recreation centers within the healthcare setting, accompany children to school within.

4. Maintains control of patients’ charts and releases same only to authorized personnel.

5. Maintains records of patient transport activities including the time a patient is picked-up, time of patient’s arrival at a specified area and time of patient’s return to the Nursing Service.

6. Places patients in and out of wheelchair, stretcher, bed, and morgue tray and obtains assistance, if necessary. Positions patents on tables in such areas as x-ray, P.T., etc. and uses Hoyer lifters and other patient lifting devices.

7. Escorts newly-admitted patients to designated areas in the health care setting complex and assists them in storing their luggage, packages, clothing and other items.

8. Transports bodies and/or assists Mortuary Caretaker in transporting same to the mortuary and places in refrigerator and, when necessary, searches D.O.A.’s, completes the required D.O.A.’s reports, transports fetus, amputated parts or other specimen to morgue; delivers specimens, charts, x-rays, etc. to and from specified area (such as O.R., wards, laboratories, etc.).

9. Responsible for the ready availability, upkeep and cleanliness of wheelchairs, stretchers, stretcher beds and morgue trays, sterilization of incoming patients’ clothing and other items, when required.

10. Performs such other duties as are necessary, when assigned (e.g., collect and deliver regular and emergency requisitions for x-ray, electrocardiograph, basal metabolism, physiotherapy and other diagnostic tests and treatments, assists with transporting various equipment and supplies and other messenger assignment).

Elementary school graduation or equivalent ability to effectively communicate with patients; Ability to keep simple clinical records.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.