Nurse Manager - Department of Nursing Education Services

Nurse Manager - Department of Nursing Education Services

Entity: Aga Khan University Hospital

Location: Karachi

Introduction:

The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

You will provide management oversight for all nursing staff development/education programs, ensure staff competency, meet regulatory compliance, and maintain high quality clinical practice. You will also be responsible to manage orientation, ongoing education, simulation, and professional development initiatives for nursing staff.

In addition, you will also serve as the nursing lead for Electronic Health Records (EHR) training, workflow optimization, and change management, including to coordinate for system upgrades, support digital documentation practices, and collaborate with clinical informatics to enhance usability and patient care outcomes.

Specific responsibilities include:

• conducting needs assessments to determine learning and development requirements based on projected competencies, organizational changes, and divisional goals
• supervising International Training Center (ITC) activities and liaise with the American Heart Association (AHA) for reaccreditation
• devising strategies for promoting professional growth and development of nursing staff
• evaluating departmental/divisional educational activities on an ongoing-basis to keep pace with changes and trends in Nursing Services
• planning, organizing and offering orientation programmes and in-house training courses in collaboration with HR and nursing management team
• maintaining and monitoring online credentials of all staff of the Division of Nursing Services.

Requirements:

You should have:

• Baccalaureate degree in Nursing from any reputed university / Institute and current registration from Pakistan Nursing & Midwifery Council (PNMC), preferably a Master’s degree in the same
• Certification in Basic Life Support Instructor, ACLS, PALS, NRP Instructor, Clinical Simulation Educators Programme, leadership and management/nursing informatics training (seminars, workshops, courses), project management etc.
• at least ten years of nursing experience, including five years of nursing management experience – of which at least two years of experience at the level of Assistant Manager, Head Nurse, Clinical Nurse Specialist or equivalent
• demonstrate knowledge through direct experience of learning concepts, training, development methods and techniques.
• ability to perform and interpret needs analyses and translate findings into actionable steps
• experience in project management and training facilitation, including command on adult learning principles and instructional design
• ability to work under pressure and meet stringent deadlines
• ability to effectively work in teams as well as independently and amicably solve complex problems
• Proficiency in the use of computers applications, particularly MS Office.
• willingness for national and international travel as per needs.

Comprehensive employment reference checks will be conducted.