Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

The Milwaukee Spinal Cord Injury/Disorders (SCI/D) Center is 1 of 25 VA SCI/D Centers across the nation. The mission of the VA SCI/D program is to support and maintain the health, independence, quality of life, and productivity of Veterans with SCI/D throughout their lives. We deliver care to approximately 400 Veterans.

Our SCI/D Center is a 38-bed unit equipped with ventilator capability, sleep study management, environmental control units, and an apartment that is utilized to prepare a Veteran with new onset SCI/D for discharge back to the community.

Inpatient services include acute rehabilitation, sustaining medical and surgical care, respite care, and end of life care. Outpatient services include SCI/D specialty care, primary care, preventative medicine, adaptive sports medicine, baclofen pump management, acupuncture, healing touch, wound management, home care, psychology and social work services, physical therapy, occupational therapy, recreation therapy, nutritional and pharmacy services, and telehealth.

We authorize care in the community and monitor SCI/D Veterans who reside in long-term care facilities within a 100-mile radius from the Medical Center and make referrals if beyond.

Preferred experienced:

• 2+ years of Acute Care experience
• SCI/Rehab experience
• Knowledge and use of an Electronic Health Record

Major Duties:

• Providing direct patient care which includes Obtaining and documenting Vital Signs, Intake & Output, and other required data. Reporting of abnormal values or a change in the patient's condition. Following the plan of care by providing appropriate level of assistance with activities of daily living. At a minimum, this includes dressing and undressing, eating/feeding, toileting, bathing, showering, shaving, oral care, hair care, perineal care and restorative care: transferring, ambulating, positioning, range of motion and use of assistive devices. Performing patient procedures such as specimen collection, glucometer use, bladder scanner, use of mobility devices, and provision of continuous protective observation (CPO and 1:1 CPO) for suicidal ideations.
• Responding to patient/resident call lights or requests for assistance in a timely and courteous manner.
• Participating in patient improvement/safety efforts maintaining a safe, clean and clutter-free environment.
• Maintaining electronic, verbal and written confidentiality and physical privacy for patients/residents.
• Providing 'person-centered' care that is appropriate for the situation, age and disease process of the adult and geriatric population. Incorporating the rehabilitation philosophy in the daily care of the patients.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Must be proficient in spoken and written English as required by VA Handbook 5005, part II, chapter 3, section A, paragraph 3j.
• Education or Training: Must possess six months of general experience. Experience must demonstrate the ability to acquire the knowledge and skills to perform the work of a NA; OR, Have completed one full year of education above high school with courses related to the NA occupation; OR, Have completion of an intensive, specialized, occupation-related [training] course of study [or program] of less than one year as a NA may also meet in full the experience requirements for a GS-3. (TRANSCRIPTS or CERTIFICATION REQUIRED)

In addition to meeting the basic requirements, you must meet the following GRADE REQUIREMENTS:

GS-3 Level:
None beyond the basic requirements.

GS-4 Level:
Experience: One year of specialized experience as a NA or experience in another medical field (licensed practical nurse, health technician, hospital corpsman, etc.), performing technical and nursing skills requiring knowledge of the human physical and emotional states, therapeutic communication, and technical skills required for basic and intermediate treatments;
OR
Education: Successful completion of 2 years above high school in an accredited institution with courses related to nursing care, health care or in a field of study appropriate to the specialization of the position, such as education in a program for psychology, psychiatric, or operating room technicians (TRANSCRIPTS REQUIRED);
AND
In addition, the candidate must demonstrate the following Knowledge, Skills, and Abilities (KSAs):
1. Ability to provide a range of patient/resident care and contribute to the completion of the nurse care plan and recovery of patients/residents.
2. Ability to observe patients/residents' or resident's physical or emotional status and refer deviations and/or problems to supervisor in a timely manner.
3. Ability to properly use equipment, materials and supplies in simple diagnostic and treatment procedures such as bladder scan, continuous passive motion device, blood glucose monitoring machine, specimen collection, etc.
4. Ability to communicate effectively with patients/residents, their families and other health professionals.

GS-5 Level:
Experience: One year of progressively responsible assignments and experience equivalent to the GS-4 level which demonstrates knowledge, skills, and abilities that are directly related to the specific assignment;
OR
Education: Successful completion of a 4-year course of study above high school leading to a bachelor's degree that included 24 semester hours of courses related to health care or possession of a bachelor's degree;
AND
In addition, the candidate must demonstrate the following Knowledge, Skills, and Abilities (KSAs):
1. Ability to assist in the full range of nursing care to patients/residents with physical and/or behavioral problems in a hospital, long term care or outpatient setting under the direction of a Registered Nurse and/or Licensed Vocational Nurse/Licensed Practical Nurse.
2. Ability to communicate orally with patients/residents, families, interdisciplinary team and other personnel. This includes serving as a preceptor to new [NAs] by assisting with the coordination of their orientation and overseeing/assessing their practical experience while in a clinical setting.
3. Ability to recognize and react to emergent patient/resident care situations and intervene while waiting for assistance.
For example, recognizing need for basic life support, controlling bleeding and assisting with behavior crisis, etc.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is a GS-5. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-5.

Physical Requirements: Walking, bending, stooping, and lifting in the direct care of patients; some extended periods of sitting and/or standing.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Next steps