Location: Pune
Department: Learning & Quality
Roles and Responsibilities:
- Conduct comprehensive orientation sessions and on-the-job training for all new employees at the Pune facilities.
- Collaborate with department heads to assess and identify training needs for both new and existing staff.
- Develop and deliver structured training programs by modifying existing modules or creating new content tailored to operational requirements, under the guidance of the Learning & Quality Head.
- Act as a coach and mentor to frontline staff, supporting skill-building and day-to-day development.
- Create and manage monthly and quarterly training calendars specific to Pune and implement these trainings as per the centralized training calendar.
- Apart from the centralized calendar, proactively plan and execute additional trainings as per the house/facility needs.
- Ensure all training initiatives align with organizational policies, SOPs, and compliance standards.
- Stay updated with modern training tools, adult learning methods, and best practices to ensure effective delivery.
- Coordinate in-service sessions, workshops, and hands-on demonstrations for both technical and non-technical staff.
- Support cross-functional training requirements, especially for nursing, care, F&B, and admin teams.
- Maintain accurate records of all training sessions, including attendance, assessment results, and feedback.
- Track retraining needs and schedule refresher sessions based on audit or compliance gaps.
- Conduct assessments (written, practical, or viva) for care staff to evaluate knowledge retention and support internal promotions.
- Lead the consolidation and regular updating of all training materials used at the Pune facility.
- Ensure all training activities are well-documented and embedded within the organization’s quality framework.
Desired Candidate Profile:
- Strong stand-up delivery and facilitation skills, with the ability to create and deliver training across all staff levels.
- Candidates with a nursing or clinical teaching background and prior training experience will be preferred.
- Excellent communication and presentation skills, with an engaging and clear training style.
- In-depth knowledge of adult learning principles, competency-based training, and SOP-based teaching.
- Minimum 5–7 years of experience in training and development, ideally within the healthcare or elder care sector.
- Energetic, enthusiastic, and people-oriented with strong coordination and feedback mechanisms.
Job Type: Full-time
Pay: ₹30,000.00 - ₹55,000.00 per month
Work Location: In person