OADRC Program Manager

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: OADRC Program Manager
Job Title: Manager IV
Agency: Health & Human Services Comm
Department: OADRC
Posting Number: 12278
Closing Date: 02/21/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-25
Salary Range: $5,797.66 - $7,085.00
Pay Frequency: Monthly
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15

Program Leadership & Staff Management – 25%

Provides advanced managerial direction and oversight for the OADRC program, policy, and grants functions, exercising delegated authority over planning, staffing, and operations. Establishes strategic priorities, long-range goals, and performance expectations to support statewide service delivery. Directs and evaluates professional staff and supervisors, assigns and reviews complex work products, and ensures alignment with agency objectives. Provides managerial oversight of program staff reviewing and approving invoices and expenditures to ensure fiscal integrity, accountability, and alignment with grant requirements and approved budgets. Collaborates with contracts and finance management staff to address financial issues, trends, and risks identified during these reviews.

The position is responsible for workforce planning, staff selection, training, coaching, and performance management, as well as overseeing human resources functions for direct reports. Leads the planning, organization, monitoring, and reporting of multifaceted initiatives and ensures the quality and accuracy of high-level reports, analyses, policies, correspondence, and presentations provided to agency leadership and external stakeholders.

Program & Policy Development – 20%

Directs the development, implementation, and evaluation of program rules, policies, procedures, and operational guidance governing ADRC services. Oversees the preparation and submission of complex grant applications, budgets, performance measures, and mandatory reports, ensuring compliance with state and federal requirements. Evaluates the effectiveness, efficiency, and outcomes of policies, grants, and program operations, identifies systemic issues or risks, and recommends programmatic and policy changes to leadership to improve service delivery and program performance.

Compliance, Consultation & Technical Assistance – 20%

Ensures statewide compliance with governing statutes, grant conditions, and HHSC policies through oversight, monitoring, and, as needed, corrective action. Oversees the use, integrity, and analysis of program data to monitor service trends, performance outcomes, and emerging needs across service areas. Provides advanced consultative services and technical assistance to ADRC contractors, local partners, and internal staff, serving as an authoritative resource on complex policy and programmatic issues. Interprets and applies regulations and program standards, advises leadership on compliance risks, and supports consistent implementation across regions. This position is also responsible for providing oversight and staffing of the programmatic help desk, external program public mailbox, and the statewide rollover line.

Strategic Planning, Program Improvement & Special Projects – 15%

Leads and contributes to strategic planning efforts and high-visibility special projects impacting ADRC operations and service delivery. Utilizes quantitative and qualitative data to identify risks, gaps, and opportunities for improvement, and ensures data is translated into actionable insights for leadership, policy development, program planning, and legislative or executive reporting. Identifies opportunities for innovation, process improvement, and systems alignment, and directs the development and implementation of improvement initiatives. Establishes work plans, milestones, and performance indicators; monitors progress; evaluates outcomes; and communicates findings and recommendations to executive leadership and key stakeholders.

Stakeholder Engagement, Legislative & Executive Support – 15%

Represents OADRC at the state level in meetings, interagency workgroups, and stakeholder forums. Responds to legislative, executive, and senior management inquiries by preparing complex briefings, analyses, reports, and supporting documentation. Coordinates cross-divisional and external collaborations to advance program goals, support policy initiatives, and ensure consistent communication with partners and decision-makers.

Other Duties – 5%

Performs other related managerial and programmatic duties as assigned to support agency priorities, statewide initiatives, and the mission of HHSC.

Knowledge, Skills, and Abilities

• Knowledge of long-term services and supports programs, aging and disability services, and related regulations.
• Knowledge of Texas legislative processes, rulemaking, and state government operations.
• Knowledge of program planning, grant management, budgeting, and performance measurement.
• Skill in leading and managing teams, including performance management and staff development.
• Skill in strategic planning and project management.
• Skill in grant administration, policy analysis, and translating complex information.
• Skill in communication, public speaking, and preparing technical documents.
• Skill in managing multiple priorities and meeting deadlines.
• Ability to use independent judgment and make decisions within broad guidelines.
• Ability to oversee multiple programs and high‑priority initiatives simultaneously.
• Ability to evaluate program performance and implement improvements.
• Ability to build partnerships, collaborate, negotiate, and communicate effectively.
• Ability to supervise, mentor, and develop staff in a fast‑paced environment.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria

• Graduation from an accredited four‑year college or university is preferred (four years of relevant work experience may substitute).

• Four years of full‑time professional experience in the health and human services field.
• Three years of supervisory experience overseeing professional‑level staff.
• Two years of experience in policy development and/or program management.
• Experience with the Older Americans Act or No Wrong Door programs preferred.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.