Ocean Import Specialist

With a network of more than 295 offices and over 5,500 employees across five continents, Savino Del Bene is a leading freight forwarding Company. We are currently looking for an Ocean Import Specialist to join our team in our Detroit office. We are looking for a motivated and passionate candidate to become part of our high paced, professional Ocean import team.

Essential Job Functions:

• Receive, review, and process import documentation for accounts.
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Obtain and create quotes for shipments and source best method of transportation.
• Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.
• Must be able to perform essential job functions with or without reasonable accommodations.

Required Skills/Abilities:

• Excellent verbal, written and listening communication skills
• Commitment to teamwork with all other functional areas
• Strong work ethic
• Ability to operate in a fast paced environment
• Excellent problem solving and organizational skills
• Proficient in Microsoft Office (Word, Excel, Power Point) Internet and windows
• Ability to handle multiple responsibilities
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Ability to read, analyze and interpret verbal and written requests and directions.
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
• Ability to organize and manage multiple priorities.

Education and Experience:

• High School Diploma or GED plus three to five years of experience.

***Sponsorship is not available for this role***