Office Admin Assistant/Patient Coordinator (Southwest Oklahoma City) RAW, Inc RAW, Inc

RAW, Inc. - Southwest Oklahoma City, OK

Are you an experienced mental health administrator with expert-level knowledge of EHR systems and patient billing? RAW, Inc. is a reputable, CARF-certified mental health facility seeking a highly efficient and empathetic individual to join our team immediately.

About the Role: Your Impact

This is a critical, fast-paced role combining clinical coordination, financial administration, and front-office coordination. You will be the organizational backbone of our facility, ensuring seamless patient flow, accurate billing, and strict adherence to administrative and regulatory standards. This position starts immediately at 25 hours per week with a clear, defined path to full-time status within 6 months.

Compensation & Benefits (Immediate Hire Focus)

Starting Pay: $16.00 - $18.00 per hour (Based on experience)
Review & Raise: Performance and compensation review after 90 days.
Status: Part-Time (25 hrs/wk) with a clear, documented path to Full-Time status within 6 months.
Full Criminal Background check is mandatory, reliable transportation, and 3 Professional References(no family or friends)
Environment: Supportive, empathetic, and professional setting dedicated to work-life balance and mental wellness.
ESSENTIAL REQUIREMENTS (MUST HAVE):

EHR Proficiency: MUST have recent, hands-on experience using EHR for scheduling, charting, and billing. We will not provide training on this software.
Billing & Collections Acumen: Solid understanding of medical billing terminology (Co-pays, Deductibles, Co-insurance) and the ability to professionally and confidently collect patient fees at the time of service.
Experience: Minimum 2+ years of administrative support experience, preferably in a mental health or behavioral health setting.
Key Responsibilities (What You Will Do)

1. Patient & Clinical Coordination

Manage the full patient lifecycle, including answering calls, greeting clients, scheduling/rescheduling appointments, and providing essential reminders.
Optimize clinician schedules to maximize efficiency and ensure prompt patient access to care.
Maintain meticulous patient records (demographics, history, consent) with absolute compliance to HIPAA and privacy regulations.
2. Assist with handling Financial Administration & Billing

Execute all EHR data entry, including charge entry.
Serve as the patient and insurance billing liaison with our current billing company accurately explaining patient financial responsibility (co-pays, deductibles, etc.) and processing payments.
Collaborate with insurance providers and external billing departments to ensure accurate and timely processing of claims and authorizations.
3. General Administration & Facility Support

Provide front-desk coverage, managing phone calls and correspondence (email/mail).
Prepare and organize facility documents, reports, and administrative forms necessary for daily operations and CARF certification compliance.
Manage office supplies, file systems (physical and electronic), and assist in general office coordination (tidiness, logistics).
Qualifications (What You Bring)

Education: High school diploma or equivalent. Certification in Healthcare Administration is a plus.
Technical Skills: Expert proficiency in EHR systems and strong skills in Microsoft Office Suite.
Professional Skills:
Excellent Organizational Skills: Proven ability to manage complex scheduling and administrative tasks.
Emotional Intelligence: Empathetic, compassionate, and professional demeanor when interacting with individuals experiencing mental health challenges.
Communication: Exceptional written and verbal communication skills.
Integrity: Ability to handle highly sensitive, confidential information with discretion.
How to Apply

Apply today to start immediately!

Please submit your application AND call 405-237-3780 or email info@rawok.org to express your interest directly.

RAW, Inc. is an equal opportunity employer and values diversity in the workplace. Principals only. Recruiters, please do not contact this job poster.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Work Location: In person