Office Administrator

About the Role

We are looking for a professional, organized, and highly experienced Office Administrator who can manage daily office operations, customer communication, scheduling, and administrative coordination.

The ideal candidate will also have strong experience in digital marketing, service-based business operations, and e-commerce website management, enabling them to support both the online and administrative growth of the company.

This role requires someone with a solid administrative background, excellent English communication skills, and the ability to multitask efficiently in a fast-paced environment. Experience working with US or Canadian clients is a strong advantage.

Key Responsibilities

• Handle all incoming and outgoing calls with professionalism.
• Schedule appointments, client meetings, and site visits, and maintain follow-ups.
• Manage emails, documentation, filing systems, and accurate data entry.
• Coordinate between site crews, estimators, and clients to ensure smooth workflow.
• Maintain organized records of invoices, payments, and customer information.
• Assist with creating, editing, and managing quotes, contracts, and project files.
• Perform basic digital marketing tasks, including posting updates, responding to online inquiries, and supporting brand visibility.
• Provide support for company websites, online forms, and e-commerce platforms.
• Maintain a clean, organized, and efficient office environment.

Qualifications

• Minimum 8 years of experience in administration or customer service (construction or service-based industries preferred).
• Strong understanding of digital marketing (Google Business, Google Ads, social media, email handling, online inquiries).
• Experience working with service-based businesses is highly preferred.
• Hands-on experience with e-commerce platforms (Shopify, WordPress, or similar).
• Proficiency in Microsoft Office and Google Workspace.
• Excellent organizational, multitasking, and time-management skills.
• Master-level English proficiency — written and spoken.
• Excellent communication and phone handling abilities.
• Experience working with US or Canadian clients is strongly preferred.
• Knowledge of QuickBooks or CRM software is an asset.
• Strong work ethic, reliability, professional attitude, and ability to work independently.

Job Type: Full-time

Pay: Rs100,000.00 - Rs200,000.00 per month

Education:

• Master's (Required)

Experience:

• office administrative: 8 years (Required)

Language:

• English fluently (Required)

Work Location: Remote