Office Administrator

The Office Administrator is a full-time (40 hours per week) employee of Problem Gambling Network of Ohio (PGNO) reporting to the Operations & Finance Manager. The Office Administrator serves as the first point of contact for visitors, clients, and callers, providing professional reception and administrative support to ensure the smooth day-to-day operation of the office. This role is primarily responsible for managing incoming communications, coordinating schedules, and maintaining an organized and welcoming front office environment.

Location: Columbus, OH

Responsibilities

• Greet visitors and maintain a welcoming front desk
• Answer and direct incoming phone calls
• Schedule appointments and manage calendars
• Coordinate meeting spaces and assist with basic meeting logistics Provide general administrative support as needed

Qualifications

• High school diploma or equivalent
• Prior receptionist or administrative experience preferred
• Strong communication, organization, and customer service skills
• Basic proficiency with office software (Microsoft Office or similar)

Disclaimer:

The preceding job description has been designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. The majority of this position is grant-funded. Employment is dependent upon continued funding from grant provider(s).

About PGNO:

PGNO's mission is to provide leadership and innovation to enhance Ohio’s problem gambling service system through collaboration, advocacy, and support. PGNO does not take a position for or against legalized gambling.

While we have a neutral stance regarding gambling, it is our responsibility to advocate for those who are negatively impacted by gambling and ensure any gambling or gambling expansion includes consumer protections to mitigate harm.

Problem Gambling Network of Ohio is an Equal Opportunity Employer. This is a non-smoking environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee.

Pre-Hiring Requirements:

The final candidate selected for this position will be required to complete a pre-employment drug screen and undergo a criminal background check, including a BCI/FBI fingerprint. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant for consideration.

Learn More About PGNO:

• Website - https://pgnohio.org/
• Facebook – https://www.facebook.com/PGNOhio/
• LinkedIn – https://www.linkedin.com/company/pgnohio

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Please describe your background and years of experience that make you qualified for this position.
• Please describe your history working with non-profits.
• What are your salary requirements in order to consider this position?
• Is there anything else you’d like to share with the hiring team?

Education:

• High school or equivalent (Required)

Experience:

• Non-profit: 1 year (Preferred)

Ability to Commute:

• Columbus, OH 43235 (Required)

Work Location: Hybrid remote in Columbus, OH 43235