Office Administrator

Outdoor Solutions Landscape & Paver Supply is one of the largest and fastest growing Northern California Hardscape Supply dealers and we would love to have you join our team!

We are seeking a dedicated and experienced Office Administrator to join our team!

If you are looking for an opportunity to work in a fast-paced office environment where you can utilize your administrative skills, we encourage you to apply.

We offer a competitive compensation and benefits package.

Our Ideal Candidate:

• Positive attitude
• Self-sufficient/ Team player
• Quick learner
• Business Casual attire (required)
• Punctual/dependable/reliable
• Persistent/ Consistent
• Exceptional work ethic
• Must be able to work independently and in a team setting
• Detail oriented
• Must have the ability to prioritize work assignments effectively
• Bilingual in Spanish is a plus
• Flexible and willing to go above and beyond daily
• Ability to maintain an excellent attendance record

Responsibilities:

• Serve as the primary point of contact for our valued customers, addressing inquiries, providing timely updates on deliveries, and resolving any issues with professionalism and courtesy
• Manage large volume of incoming calls
• Provide key information about products and services
• Address unforeseen challenges, schedule adjustments, and customer requests promptly and effectively
• Develop and maintain a knowledge base of the evolving products and services
• Follow communication procedures, guidelines, and office policies
• Obtain customer information to assist in the creation of estimates
• Screens calls, answer questions, and take messages as needed
• Positively and energetically engage with customers to promote products and sales
• Maintain a friendly and professional image in attitude; appearance
• Serve as clerical and administrative back-up to management personnel
• Inside Sales- Showroom Appointments
• Social Media Management (Facebook, Website, Showroom Appointments)

Qualifications:

• Previous experience in customer service or other related fields (1 year minimum)
• Ability to remain calm under pressure and make quick, sound decisions.
• Familiarity with material transportation and equipment moves is highly desirable.
• Flexibility to work overtime as needed, weekends and holidays if required.
• Ability to prioritize, multitask, and manage time effectively
• Outstanding communication and interpersonal skills.
• Positive and professional demeanor and appearance
• Excellent organizational skills and exceptional attention to detail.
• Proven experience in dispatching, logistics, or a related field, with a strong understanding of transportation industry practices is highly desirable
• High School Diploma or equivalent
• Excellent grammar, punctuation, spelling and proofreading skills
• Intermediate knowledge and proficiency in Microsoft applications:(MS Word/Excel/Office/Outlook/PowerPoint)
• Quick Books- 1 year minimum
• Administrative Experience- 1 year minimum
• Excellent References

Operating Hours/Salary:

• Monday - Friday
• Full time (8:00 AM - 4:30 PM)
• Pay Rate- up to *25.00 per hour based on experience

Benefits:

• Competitive salary
• 401(k) plan after probationary period
• Sick time and paid time off (PTO)
• Training and development opportunities
• Competitive pay
• Great work environment
• Dental/Vision/Medical Insurance
• Monthly Cell Phone Allowance

*Equal Opportunity Employer / Drug Free Workplace*

How to Apply:

If you are a motivated and organized individual who excels in a fast-paced work environment, we invite you to apply. Please submit your resume and a cover letter outlining your relevant experience and desired salary requirements.

*Note: Resumes will only be accepted via INDEED*

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person