Office Administrator

Office Administrator

D&D Energy LLC – Woburn, MA Full-Time | Monday–Friday | 8AM - 4PM

About Us

D&D Energy LLC is a growing HVAC services company based in Woburn, MA, providing heating, cooling, plumbing, and electrical services throughout Greater Boston. We are committed to delivering exceptional service, maintaining high-quality standards, and creating opportunities for professional growth within our team.

We are seeking a highly organized and motivated Office Administrator to oversee daily office operations and support our growing team. This position is mostly in-office with opportunity to work some shifts from home

Responsibilities

• Manage day-to-day office operations
• Answer incoming calls and emails from customers
• Schedule service calls, maintenance appointments, and installations
• Coordinate technician schedules and dispatch as needed
• Prepare proposals, invoices, and customer correspondence
• Assist with accounts payable and accounts receivable functions
• Process permits and maintain job documentation
• Maintain organized digital and physical records
• Support payroll administration and employee onboarding paperwork
• Track office supplies and coordinate vendor relationships
• Help implement and improve office procedures and workflows
• Provide administrative support to company ownership
• Assist with additional administrative duties as assigned

Qualifications

• 2+ years of office management or administrative experience
• HVAC / plumbing / electrical industry experience is a plus
• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Proficiency with Microsoft Office and Google Workspace
• Experience with Monday.com or similar project management software preferred
• Familiarity with bookkeeping functions is a plus
• Ability to work independently and take initiative
• Professional, dependable, and detail-oriented

Compensation & Benefits

• Hourly wage of $24 - $30 an hour based on experience
• 10 days PTO
• 6 Paid Federal Holidays
• 401K Plan Matching Contributions
• Profit Sharing Plan
• Vehicle mileage reimbursement
• All office equipment required to be successful in this position
• On-the-job training and mentorship
• Paid Industry specific education opportunities
• Collaborative, small-team environment

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person