Office Administrator / Bookkeeper

Office Administrator / Bookkeeper

Hayward Area Chamber of Commerce Mission Statement: The Hayward Area Chamber of Commerce, Inc. is organized to advance the general welfare and prosperity of our businesses, communities and organizations.

Overview: We are seeking a dynamic and highly organized Office Administrator/Bookkeeper to join our team! This vital role combines administrative leadership with financial management, ensuring the smooth operation of our office environment while maintaining accurate financial records. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to support team coordination, member and vendor relationships, and overall office efficiency. This role offers an exciting opportunity to support the broader Hayward business community and reports directly to the Executive Director.

Responsibilities:

• Accurately record all day-to-day financial transactions of the chamber using QuickBooks accounting software including payroll, accounts payable and receivable, invoicing, deposits, reconciling accounts, tax payments and ensuring legal requirements compliance.
• Send and receive correspondence to/from the public and Chamber of Commerce members via phone calls, emails and social media.
• Answer customer queries and provide general support to visitors.
• Maintain electronic and hard copy filing system.
• Complete requests for information and data.
• Resolve administrative problems and inquiries.
• Prepare and modify documents including correspondence, reports, drafts and emails.
• Open, sort and distribute incoming correspondence.
• Produce monthly membership reports.
• Manage Chamber of Commerce Gift Certificate Program.
• Ensure accuracy of member information in appropriate databases and programs.
• Proofread and edit copy for spelling, grammar and layout.
• Maintain office supply inventories.
• Coordinate maintenance of office equipment.
• Support the production of the annual Shop & Dine Guide, Calendar of Events, and Hayward Lakes Vacation Guide.
• Create and send electronic calendar invites for chamber meetings.
• Schedule/send marketing emails.
• Other duties as assigned by Executive Director or Assistant Director.

Key Attributes:

• Customer service orientation, including the ability to actively listen and devise solutions for a diverse constituent base.
• Strong written and verbal communication skills for interaction with members, co-workers and the general public.
• Previous bookkeeping experience or the ability to learn bookkeeping functions within a small business environment, including QuickBooks Accounting software.
• Excellent teammate, with ability to assist those around them in becoming better.
• Strong attention to detail.
• Typing proficiency.
• Ability to manage multiple projects simultaneously and to completion.
• Self-starter and self-sufficient.
• Ability to anticipate project needs, discern work priorities and meet deadlines with little supervision.
• Proficiency in or ability to learn business computer software (Word, Excel, Constant Contact, Square POS, email, web, etc.).
• Ability to adapt in an ever-evolving and busy work environment.
• Value of continuous improvement and professional development.
• Understand and respect the confidentiality of information shared within the course of our daily work.

Work Schedule and Compensation: Position will be based upon a schedule of 20 to 25 hours/wk. Primary schedule will be Monday to Friday during business hours. Additionally, schedule will include annual events of Musky Fest, Fall Fest, and Annual Awards Dinner. Compensation will be based on qualifications and experience. Benefits include a flexible schedule, paid vacation, and wellness days.

The Hayward Area Chamber of Commerce is an Equal Opportunity Employer

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: 20.0 – 25.0 per week

Benefits:

• Flexible schedule
• Paid time off

Ability to Commute:

• Hayward, WI 54843 (Preferred)

Ability to Relocate:

• Hayward, WI 54843: Relocate before starting work (Preferred)

Work Location: In person