Office Administrator/Customer Service

Office Administrator/Customer Service Executive (Female Preferred)

Experienced Office Administrator/Customer Service Executive required for an electrical contracting/project office. Responsibilities include handling office administration, customer coordination, documentation, billing support, and follow-ups with sites, vendors, and clients. Must have 2–5 years’ experience, good communication skills, and proficiency in MS Office. Experience in electrical/construction/project offices is preferred. Ability to multitask and coordinate with site teams is essential.

Key Responsibilities

Office Administration

• Manage day-to-day office operations and administrative activities
• Maintain records, files, correspondence, and documentation (physical & digital)
• Coordinate with vendors, service providers, and internal teams
• Handle office supplies, logistics, and basic procurement activities
• Assist management with reports, schedules, and follow-ups

Customer Service

• Act as the first point of contact for customers via phone, email, and walk-ins
• Handle customer queries, complaints, and service requests professionally
• Coordinate with internal teams to ensure timely resolution of customer issues
• Maintain customer records, follow-ups, and service status updates
• Ensure high levels of customer satisfaction and relationship management

Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹27,143.37 per month

Work Location: In person