Office Administrator/Customer Service Representative

Job Type: Full-time, 40 hours per week
Schedule: Monday to Friday (No weekends)

About Us:
We are a dedicated local pest control company committed to keeping our community safe and comfortable. Our team values hard work, reliability, and excellent service. We are looking for an organized and friendly professional to keep our front office running smoothly.

Job Summary:
As our Office Administrator / CSR, you will be the heart of our daily operations. You will manage essential office duties, coordinate communication between customers and field technicians, and provide administrative support to keep our local business thriving.

Key Responsibilities:

• Answer phone calls and assist customers with inquiries
• Schedule service appointments and optimize technician routes
• Process service paperwork, data entry, and basic billing
• Maintain accurate customer accounts and digital records
• Perform general office tasks like filing, mailing.

What We Offer:

• Competitive hourly pay
• Comprehensive health insurance benefits
• Consistent 40-hour work week
• Weekends off
• 8 paid holidays per year

Qualifications:

• Previous office, administrative, or customer service experience preferred
• Experience with PestPac Software a Plus but not required( We will Train you)
• Strong verbal and written communication skills
• Proficiency with computers and basic scheduling software
• Excellent organizational and multitasking abilities
• High school diploma or equivalent

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off

Education:

• High school or equivalent (Preferred)

Work Location: In person