Office Assistant

ROLE OVERVIEW

828 Marketing Solutions is seeking a bilingual (English/Spanish) Office Assistant to support our executive team and help maintain an organized, high-performance operational system. This position plays a critical role in helping the company scale ensuring our CEO and Director of Strategy & Operations stay supported, clients receive exceptional communication, and internal teams stay aligned across all departments.

This is a fast-paced, detail-oriented role ideal for someone who loves structure, deadlines, and creating order within a dynamic, growing company.

KEY RESPONSIBILITIES

Administrative Support

• Manage calendars, scheduling, reminders, and meeting confirmations for leadership
• Prepare notes, summaries, and follow-up items after meetings
• Organize digital files, forms, contracts, and internal documents
• Maintain clean, updated systems across Trello, CRM, and shared drives

Client Coordination

• Assist with onboarding new clients and collecting necessary documents/assets
• Update client notes, progress logs, and deliverables inside the CRM
• Coordinate communication between clients and the internal team
• Follow up with clients for signatures, payments, missing items, or approval of deliverables

Operations & Organization

• Track tasks and deadlines across branding, websites, ads, content, and industry reports
• Maintain the internal operations pipeline in partnership with the Director of Strategy
• Ensure project handoffs between departments are clear, timely, and organized
• Support leadership with project tracking and reporting

Internal Team Support

• Serve as a communication bridge between departments
• Organize assets for designers, web developers, editors, and scriptwriters
• Help with preparation and delivery of client materials
• Assist in structuring and maintaining internal SOPs and checklists

General Office Duties

• Organize and maintain physical and digital workspace
• Prepare documents, reports, and basic office materials
• Assist in day-to-day administrative tasks that support company operations

QUALIFICATIONS

• 1–2 years of experience in an administrative, office, or coordinator role
• Bilingual: English & Spanish (required)
• Strong organization and time management skills
• Excellent written and verbal communication
• Detail-oriented, proactive, and reliable
• Ability to multitask and manage shifting priorities
• Experience with Trello, CRMs, or similar platforms (preferred)
• Professional demeanor with ability to thrive in a fast-paced environment

PERSONAL QUALITIES WE VALUE

• Loves structure and staying organized
• Takes initiative and anticipates needs before being asked
• Protects leadership's time by keeping tasks on track
• Positive, solution-oriented attitude
• Works well under pressure and tight deadlines
• Thrives in a growing, evolving environment

WHY JOIN 828 MARKETING SOLUTIONS?

You will become part of a high-performance, fast-growing company that helps businesses across the U.S. scale through industry intelligence, strategic marketing, and operational excellence. We're building something big and this role is a key piece of our structure as we grow into a multi-million-dollar strategic firm.

Pay: $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person