Office Assistant

Who we are:

rbTechnologies is a security focused Information Technology Managed Service Provider (MSP). Our team of 12 provides IT and security consulting services for well over a hundred Vermont businesses and organizations. We place a heavy emphasis on customer service and leveraging technology as a key enabler of employee productivity.

Overview & Function:

Exceptional Customer service and overall administrative support for the day-to-day operations of the office. This is an in-person position that reports directly to the Business Manager. As the office assistant you are the gate keeper and often the first responder on behalf of rbTechnologies. You will provide support for our customers, leadership team and technical staff. Positivity, efficiency and attention to detail will be crucial to your success in this role.

This is a Full-time, in person position.

Skills required:

• Customer service
• Answering phones in a professional approachable Manner
• Optimistic, Friendly, outgoing
• High degree of comfort working with computers: Microsoft Office suite (Word, excel, etc.).
• Some experience with Quickbooks (entering bills, receiving payments etc.) desired.
• Strong organizational skills, self-directed and able to work independently.
• Willing to work in a relatively high-pressure environment
• Able to coordinate and collaborate in a hybrid work environment. Technical staff are often working remotely or on a client site, so they are not immediately available for customer needs and questions.

Please send a letter of interest & resume to careers@rbtechvt.com or apply using the Indeed link above.

Pay: $22.00 - $26.00 per hour

Benefits:

• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• On call

Supplemental Pay:

• Bonus pay

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person