Office Assistant

Job Summary
We are seeking a dynamic and organized Office Assistant to join our team and support daily administrative operations. Primary responsibilities include exemplary customer service, answering phone calls, greeting visitors/clients, performing administrative and executive team support duties, and contributing to client satisfaction and efficient corporate operations. This role requires being a team player and jumping in/willing to help on various projects as needed and/or assigned.

Responsibilities

1. Arrive to work on time prepared to be productive, knowledgeable, engaging, and helpful.

2. Provide excellent customer service always. Make it a priority to be courteous, friendly, helpful, and prompt to our visitors, guests, clients, and teammates.

3. Greet guests, provide clients with exemplary concierge level services and direct to appropriate team member.

4. Answer, analyze, and route phone calls to appropriate team member efficiently and accurately.

5. Deliver polite, professional, and informative communications on behalf of company via phone calls, in person, by email, and through regular mail as assigned.

6. Support sales assistant with activating quotes, prepare quotes for potential customers through ACCPAC.

7. Carry out broad range of administrative support duties (ex: filing, typing, copying, binding, scanning).

8. Tracking, expediting orders and providing shipment ETA updates when necessary.

9. Participate in all required MSHA safety training.

10. Maintain customer confidence and protect operations by keeping information confidential.

11. Keep a safe, clean and welcoming work area.

12. Work safe always. Follow all required safety training and prevention guidelines including incident reporting procedures.

13. All other duties as assigned

Position Requirements:

1. Ability to provide exemplary and professional customer service both internally with teammates and coworkers and externally with clients, customers, vendors, etc.

2. Ability to effectively prioritize and execute tasks in a high-pressure environment

3. Proven analytical and problem-solving skills to forecast and/or resolve concerns as well as maintain consistent productivity within department

4. Understanding of business practices

5. Attention to detail / accuracy / problem solving skills

Competency:

1. Technical and computer literacy

2. Ability to work both independently and jointly

3. Communication proficiency

4. Teamwork orientation

5. Ethical conduct

6. Safety minded

Join us as an Office Assistant and become an integral part of a supportive team dedicated to excellence! Your enthusiasm for organization, communication skills, and proactive attitude will help create a welcoming environment for clients and colleagues alike. This paid role offers valuable experience in office management while fostering professional growth in a lively workplace.

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person