Office Assistant

Company Overview
We are a dedicated electrical contracting company serving the Lake Norman and surrounding communities. Our team of skilled electricians and helpers work together to deliver reliable electrical services, dispatching crews efficiently throughout the day to meet customer needs.

Job Overview
We are seeking a proactive and organized Office Assistant to support our daily operations. This position offers an exciting opportunity to contribute to a dynamic team by managing administrative tasks, providing excellent customer service, and ensuring smooth office functions. The ideal candidate will be energetic, detail-oriented, and possess strong computer skills.

Duties

• Greet visitors and answer incoming calls with professionalism and courtesy, demonstrating excellent phone etiquette.
• Assist our Scheduling Department with scheduling service calls and projects, including communicating schedule dates to customers.
• Coordinate with field personnel to provide office-based support for scheduling and material requirements.
• Perform data entry, filing, and document proofreading to ensure accuracy and organization of records.
• Provide customer support by addressing inquiries promptly and professionally via phone or email.
• Support clerical functions including typing, filing, and organizing documents to streamline office operations.

Qualifications

• Proven experience in administrative support roles with strong organizational skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent computer literacy with the ability to learn new software quickly.
• Previous clerical or office experience is preferred, including data entry, filing, and proofreading.
• Strong time management skills with the ability to prioritize tasks efficiently.
• Experience with answering phone systems, customer service, and phone etiquette is highly desirable.
• Knowledge of office tools such as QuickBooks for bookkeeping is advantageous.

Pay: $16.00 - $20.00 per hour

Benefits:

• Paid time off
• Retirement plan

Work Location: In person