Office Assistant

Tree of Life ABA Therapy is in search of an office assistant to join our administrative team. Our office staff promotes collaboration, conversation, and teamwork while providing high quality administrative support and comfort to our clinical staff and patients. They strive to maintain an atmosphere where our patients and families feel welcomed and supported!

Background

Tree of Life ABA Therapy is founded, owned, and operated by a Board-Certified Behavior Analyst. A BCBA led company that prioritizes a client-centered mindset, aba-centered treatment programs, and heart-centered team members. we are a small business, growing organically and helping those we can. our mission is to provide the best quality of applied behavior analysis (aba) to those with whom we work.

Hours of work

• The core hours of work are Monday through Friday, 7:00 am- 4:00 pm.

Role

Please note the job descriptions listed below are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications and Education Requirements

• Highschool diploma or equivalent
• High communication skills
• High multi tasking skills
• High organization skills

Responsibilities:

The job scope is dependent on the needs of the business and the applicant's skills. This is a small business, so the job responsibilites can change.

• Provide administrative support to the office staff and management team
• Assist with scheduling appointments and managing calendars
• Greet and check-in patients, ensuring a positive and welcoming experience
• Answer phone calls, take messages, and direct inquiries to the appropriate person
• Coordinate projects and ensure timely completion of tasks
• Transcribe notes and documents accurately
• Proofread documents for grammar, spelling, and punctuation errors
• Ability to demonstrate ethical conduct, confidentiality, and collaboration with the healthcare team are expected and considered essential elements of this position.
• Exhibit skills in flexibility, problem solving and perspective taking.
• Schedule appointments to optimize patient satisfaction, provider time and most effective utilization of both client treatment hours and staff availability.
• Manage cancellations and schedule changes.
• Respond to staff emails, texts and calls.
• Maintain office files and records in an organized manner

Skills:

• Demonstrated ability to identify, prioritize and solve problems
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Proficient in using office equipment such as computers, printers, and scanners
• Ability to multitask and prioritize tasks effectively
• Strong written and verbal communication skills
• Ability to interface in a direct manner with business owner
• Previous experience as a personal assistant or in a clerical role is preferred
• Familiarity with medical or ABA terminology is a plus
• Fluent in Spanish a plus

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional administrative support, we would love to hear from you. Please submit your resume with details your relevant experience.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person