Office Assistant 2 (PCN 07-3011)

JOB
This recruitment is exempt from the Hiring Freeze (Administrative Order 358).ATTENTION ALASKA RESIDENTS!The Department of Labor and Workforce Development, Division of Workers Compensation, is recruiting for anOffice Assistant 2 located in Anchorage! No Cover Letter Required!This position is in the General Government Unit (GGU) at a Range 10.What You Will Be Doing: This position provides administrative/clerical assistance to the Anchorage Workers’ Compensation office. Responsibilities include opening and distributing the mail, answering the main phone line, distributing documents in our electronic file system, maintaining office supplies, looking up case information to assist with administrative support to attorneys, medical providers, hearing officers and other professionals.Our Mission, Values, and Culture: The Division of Workers’ Compensation is the agency charged with administering the Alaska Workers’ Compensation Act fairly and impartially to ensure the quick, efficient and predictable delivery of medical and indemnity benefits to injured workers at a reasonable cost to employers and insurance carriers. This position provides mission-critical clerical support to the Division.Benefits of Joining Our Team: This is a great stepping-stone position, as the chosen candidate will have lots of opportunities for cross-training. Workers’ Compensation is a Division that fosters growth, and from this position, it would be easy to advance in whatever administrative or programmatic field catches your interest. The work is fun and fulfilling, with plenty of variety in the daily work.The Working Environment You Can Expect: Our office is located in the midtown area, conveniently close to various restaurants and shops. We offer ample free parking, and the building is solely occupied by Department of Labor and Workforce Development employees.Who We Are Looking For: We are interested in candidates who possess some or all of the following position specific competencies: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.Attention to Detail: Is thorough when performing work and conscientious about attending to detail.Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.To view the general description and example of duties for the position, please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

EXAMPLE OF DUTIES
High school diploma or the equivalent.ANDOne year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

SUPPLEMENTAL INFORMATION
Amanda JohnsonWorkers’ Compensation Officer 2Phone: 907-269-4958amanda.johnson@alaska.gov