Office Assistant 3 - Career Action Center
SALARY: $1,514 - $1696.5/month for a 20 hour per week schedule
LOCATION: Lynnwood Washington
DESCRIPTION:
Seeking a customer service-oriented individual to join our team and serve as a primary point of contact for students, staff, and the public. In this role, you will assist a diverse student body with walk-in and phone inquiries, providing guidance on basic job search strategies and information about the Worker Retraining program and other campus resources. The ideal candidate will be proficient in or willing to learn platforms like Handshake and the Google Suite to effectively support student career development, resolve complex questions, and make appropriate referrals to other departments.
This is a temporary 18-month classified staff position reporting to the Director of Business Outreach.
For information on applying, please see Application Procedures and Required Documents, below. Applications received by November 24, 2025 will receive priority consideration. The position is open until filled.
Responsibilities Include, but Are Not Limited To:
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Serve our student population, staff, and the general public by providing courteous, accurate, and information that meets the needs of all individuals.
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Assist a diverse student body with walk-in inquiries, and phone inquiries, providing guidance on basic job search strategies and information about the Worker Retraining program
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Serve as a knowledgeable resource for students by providing information on a wide range of on-campus resources and making appropriate referrals to other departments
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Guide students in navigating online resources, mastering job search sites, and confidently completing applications.
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Become proficient in key platforms, including Handshake and the Google Suite, to effectively support student career development.
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Provide basic information for the Worker Retraining program to walk-in customers; provide info on how to access other workforce training programs
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Provide information about other campus resources as needed, including directions to other departments on campus; connect with those departments directly by phone or in person
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Serve as the primary contact for complex questions from students, and staff, resolving issues and escalating to supervisors as needed
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Other duties as assigned
REQUIRED QUALIFICATIONS:
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High school graduation or equivalent AND two years of increasingly responsible clerical experience OR equivalent education/experience.
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Demonstrated experience working with the public, with a focus on student services.
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Strong organizational skills, including the ability to manage time, prioritize competing demands, and maintain accurate records.
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Problem-solving skills and the ability to disseminate complex program information effectively.
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Interpersonal skills and the ability to work cooperatively with diverse individuals from various backgrounds, possessing a range of knowledge and varying levels of comfort with technology and the English language.¿
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Proficiency in Microsoft Office Suite (Word, Excel) or Google WorkSpace
(See Conditions of Employment section for additional requirements.)
PHYSICAL WORK ENVIRONMENT:
Work is typically performed in an office setting and onsite/in-person. The ability to sit at a desk/computer station, bend, stoop, walk, and generally move around the office to consult with others, work within a busy environment, and remain focused on tasks. Inventory management involves lifting and moving objects weighing up to 30 lbs. Excellent communication skills are essential. This includes the ability to speak clearly and fully comprehend both written and spoken English, as well as communicate effectively with people for whom English may not be their native language. This also includes the ability to produce written documents and narrated, recorded videos.
WORK SCHEDULE:
This is a non-permanent 12-18 month classified position. This position is 20 hours per week, scheduled during operating hours, Monday to Thursday.
COMPENSATION:
Salary range 34. Beginning salary is $1,514 - $1696.5/month for a 20 hour per week schedule, with progressive increases to $1,999.5, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options, and more. Vacation and leave package (prorated based on FTE) includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year).
CONDITIONS OF EMPLOYMENT:
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You must document your citizenship or employment authorization within three days of hire.
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Criminal background check. Prior to a new hire, a background check, including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant¿s suitability and competence to perform in the position.
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All new positions are contingent upon funding.
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Currently, Edmonds College does not sponsor H-1 B visas.
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Complete, sign, and submit Declaration Regarding Sexual Misconduct
APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:
All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following to be complete:
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Cover letter that addresses the required qualifications. (Optional)
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Current resume.
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Names and contact information for three references.
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Veterans wishing to claim veteran¿s preference, please scan and attach your DD214 Member-4 form.
Important, if this posting is on an external website other than www.edmonds.edu/hr or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system.
ABOUT THE COLLEGE:
Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit www.edmonds.edu.
EEO/AFFIRMATIVE ACTION STATEMENT:
The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; kathy.smith@edmonds.edu, 425.640.1814.
JEANNE CLERY STATEMENT:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College¿s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College¿s Annual Security and Fire Safety Report is available online at https://www.edmonds.edu/student-services/campus-safety-and-emergency-preparedness/clery-act/default.html.