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Office Assistant II
Nature of Work
The City of Grand Rapids will create an eligible list of qualified candidates to be used in the filling of vacancies in Office Assistant II position, throughout the city. The elgible list will remain effective for a minimum of six (6) months.
The purpose of this job is to perform highly varied general office and clerical work. Work involves performing a variety of duties in which set sequences of guidelines or procedures are applied to the processing of data, forms and records and the typing of such material. Acts as 2nd line of support to more involved concerns from 311.
Essential Duties & Responsibilities
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Acts as a receptionist; ascertains nature of contact- s Provides information related to the department's or division's policies and practices or regulatory guidelines Refers telephone or direct complaints and inquiries to other staff, as necessar
- y Receives, sorts and distributes incoming mai
- l Processes reports, forms, payments, billings or other similar material
- s Performs data entry and uses word processo
- r Reviews documents for accuracy and completeness, notes discrepancies and consults with supervisors or other employees, as appropriate, for resolutio
- n Operates various office equipment, including computers and other electronic equipmen
- t Maintains electronic and manual filing systems according to prescribed departmental procedure
- s Posts data to individual records, including payroll record
- s Delivers files to other offices' and departments as requeste
- d Coordinates with City 311 department in completing service messages Performs related work as require
- d
Minimum Training and Experience
Required Education and Experience
High school diploma (or GED equivalent- )
At least one (1) years of related work experience in general clerical or office work -OR-
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilitie
- s
Other Necessary Qualifications
Other Information
We Offer:
Medical, Dental, and Vision starting on Day- 1 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit
- ) Employee & Employer contributions to Retiree Health Savings Accoun
- t Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan option
- s Twelve Paid Holiday
- s Paid Vacation and Sick Tim
- e Paid parking (if applicable
- ) Employee Home Ownership Incentiv
- e Tuition Reimbursement and professional development opportunitie
- s Paid Parental Leav
- e Employee Assistance Program with free mental health counselin
- g Comprehensive Wellness program with a health and wellness incentiv
- e Employee Discounts and Perk
- s
Should an applicant need any disability related accommodation or other consideration in the application or selection process, please notify the human resources department upon submittal of application
The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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