Office Assistant II - Neurosurgery and Neurointervention

• Verify necessary information and records in the medical record and computerized scheduling system.
• Prepare patient charts for upcoming appointments.
• Completes necessary paperwork such as encounter forms and referrals.
• Use computer system to generate information necessary for billing.
• Maintain a clean, orderly waiting area including beverage area and reading materials.
• Answer questions regarding patient appointments and testing.
• Greet and register patients in a polite, prompt, helpful manner.
• Provide any necessary instructions/directions.
• Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Assist with inpatient billing process.
• Assist physicians with transcription and dictation issues/concerns, and review process for accuracy
• Process medical records release requests.
• Identify stock levels of office supplies and assist with ordering/inventory management.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Answer telephone, screens calls, takes messages and provides information in a courteous manner.
• Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
• Schedule, coordinate and reschedule patient appointments.
• Relay necessary messages to staff and providers.

• High school diploma or GED
• Three years of work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience required.
  
  Licensure, Certifications, and Clearances:
  
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran