Office Assistant Part-Time

This position serves as the first point of contact for clients, visitors, and team members, representing Amerant Bank with professionalism and courtesy. This role is crucial in creating a welcoming and secure environment while supporting daily administrative operations that contribute to the office's overall efficiency.

Duties And Responsibilities Include

• Greet clients, visitors, and employees with professionalism and courtesy.
• Answer and direct incoming calls using a multi-line phone system or Teams.
• Manage appointment scheduling and visitor logs.
• Maintain the reception area’s and conference rooms' cleanliness and organization.
• Handle incoming and outgoing mail and deliveries.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Coordinate with internal departments to support client services and operations.
• Uphold confidentiality and security protocols in handling sensitive information.
• Order and manage office supplies and inventory.
• Monitor access to the facility and ensure compliance with visitor policies.
• Provide support to executive(s), teams, departments, Board Members, and guests as needed.
• Handle printing, faxing, mail/overnight packages, copying, filing, and email/messages.
• Manage and expedite tasks, channel phone calls, and requests appropriately.
• Assist with events, including meetings and special functions.
• Support the Senior Executive Administrative Assistant and Executive Assistant and Office Administrators with various tasks, as needed.
• Distribute correspondence, prioritize tasks, and ensure project follow-through.
• Assist with daily operations, supply management, workspace organization, and service coordination.
• Complete compliance training related to BSA, USA Patriot Act, OFAC, AML, and internal risk policies.
• Other duties as required.
  
  

Minimum Education And/or Certifications Requirements

• High school diploma or GED required.
  
  

Minimum Work Experience Requirements

• 1–2 years of experience in a receptionist or administrative role, preferably in a financial or professional services environment.
  
  

Technical And/or Other Essential Knowledge

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
  
  

This position is fully on-site in Coral Gables, not hybrid or remote eligible.