Office Boy / Office Assistant

Office Boy / Office Assistant

Role Overview
Responsible for delivering high‑quality FM hospitality services across Modon assets, ensuring excellent customer experience, adherence to safety and food‑handling standards, and consistent service excellence. Acts as a brand ambassador, maintaining professionalism, safety, and operational efficiency at all times. Reports directly to the Soft Services Supervisor.

Key Responsibilities

Operational Excellence

• Follow FM and food‑safety SOPs and work methods.
• Maintain positive relationships with clients and colleagues.
• Ensure strong customer experience and service excellence.
• Report defects, hazards, and unusual activities to the supervisor.
• Support team members and collaborate effectively.
• Complete site audits and follow supervisor instructions promptly.

Quality Excellence

• Adhere to BICSc, Food Safety, and HACCP standards.
• Maintain and update FM hospitality checklists and documentation.
• Respond positively to audit findings and corrective actions.

Health & Safety

• Follow safe‑work procedures and food‑handler best practices.
• Participate in toolbox talks and promote a safe workplace culture.

Qualifications

• 2–5 years of experience in Facilities Management, Hospitality, or Cleaning.
• Certifications such as BICSc, Food & Beverage Service, Customer Service, Food Handler, HACCP, or equivalent (UAE‑recognized) are an advantage.

Experience

• 2–5 years in Office Boy/Assistant, F&B, or similar roles.

Competencies

• Strong customer service skills.
• Team player with experience in fast‑paced environments.
• Basic English communication skills (written and spoken).

Job Type: Full-time

Pay: AED1,500.00 - AED1,800.00 per month

Work Location: In person