Office Clerk

Job Overview
We are seeking a motivated and detail-oriented Office Clerk to join our psychiatry office. In this role, you will be the backbone of our administrative operations, ensuring smooth daily functions and exceptional customer support. Your empathic approach and organizational skills will help keep our office running efficiently, while also providing a welcoming environment for our patients.

Duties

• Manage front desk responsibilities, greeting patients, providing check-in paperwork and taking vital signs
• Operate multi-line phone systems to manage incoming, complete necessary outgoing calls and also transcribe/sent phone messages as necessary
• Perform data entry and maintain accurate records using various computer programs
• Assist with filing and verifying patient insurance, taking patient payments and reviewing patient accounts
• Support administrative tasks by confirming, scheduling and rescheduling patient appointments
• Provide excellent customer service by addressing inquiries promptly and coordinating the transmission of patient documentation using HIPPA compliant standards

Requirements

• Previous medical office or clerical experience with strong organizational skills
• Proficiency in computer literacy including an electronic health record, billing software, insurance company websites as well as Microsoft office
• Strong typing skills with attention to detail for data entry and proofreading tasks
• Customer service experience with a friendly and professional demeanor
• Ability to multitask efficiently while maintaining high accuracy in all tasks

Join us as an Office Clerk where your enthusiasm for organization and exceptional communication skills will make a meaningful impact.

Pay: $15.37 - $19.94 per hour

Work Location: In person