Office & Client Services Coordinator

record-keeping using tools such asOverview
We are seeking a dynamic and highly organized supporting various programs that drive our organizational success. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills to manage administrative tasks efficiently and foster a positive work environment. If you thrive in a fast-paced setting and are passionate about office management and program coordination, this opportunity is perfect for you!

Responsibilities

• Manage front desk operations, including greeting visitors, answering multi-line phone systems, and providing exceptional customer service.
• Oversee calendar management for multiple programs, scheduling meetings, appointments, and events with precision.
• Maintain organized filing systems, data entry, and record-keeping using tools such as Microsoft Office, Google Workspace, and QuickBooks.
• Support office management tasks such as supply inventory, equipment maintenance, and ensuring a clean and welcoming workspace.
• Assist with clerical duties, including proofreading documents, managing correspondence, and supporting administrative projects.
• Provide customer support by addressing inquiries promptly and professionally via phone or email.
• Coordinate with team members to ensure timely completion of tasks, adhering to deadlines through effective time management.
• Board engagament

Requirements

• Proven experience in office management or administrative roles with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and basic computer literacy.
• Excellent phone etiquette with experience handling multi-line phone systems.
• Bilingual abilities are highly desirable to serve diverse client needs effectively.
• Familiarity with QuickBooks or bookkeeping experience is a plus.
• Prior clerical or medical/dental receptionist experience is advantageous.
• Strong attention to detail with proofreading skills and the ability to multitask efficiently.
• Demonstrated ability to manage calendars, data entry, filing systems, and perform general office duties confidently. Join us as part of an energetic team dedicated to fostering a productive workplace and supporting impactful programs! We value proactive individuals who bring enthusiasm and professionalism to every task—helping us deliver exceptional service and operational excellence every day!

Job Type: Full-time

Pay: $45,000.00 - $47,000.00 per year

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Experience:

• Administration : 1 year (Preferred)

Ability to Commute:

• Cleveland, OH 44115 (Required)

Work Location: In person