Office Manager

Looking for a dedicated and cheerful Office Manager to join our team. The ideal candidate is organized, flexible with time, and able to support both administrative and operational needs with professionalism and a positive attitude.

Key Responsibilities

• Arrange and manage annual leave ticket for staff, business travel for management, including flight tickets, hotel bookings, transportation, and visa processing.
• Handle employee benefit applications such as medical insurance, life insurance, and staff discount cards.
• Coordinate with company transportation for staff schedules and requirements.
• Manage office supplies, inventory, and procurement.
• Oversee and monitor the maintenance and condition of all office facilities, ensuring a clean, safe, and fully functional workplace.
• Liaise with vendors, service providers, and building management for facility and office-related needs.
• Support administrative tasks, documentation, and coordination across departments.
• Assist the Operations team when required.
• Handle client or customer complaints routed through the office — act as the point of contact, coordinate solutions, and ensure timely follow-up until resolved.
• Visit government entities (such as the Ministry of Interior) to process documents, clearances, or other required legalities on behalf of the company.
• Support in operational documentation, follow-ups, and coordination with different departments.

Qualifications

• Experience in office management or administrative roles (F&B/hospitality experience is an advantage).
• Strong coordination, communication, and organizational skills.
• Arabic speaker
• Professional handling of client concerns and customer complaints.
• Proficient in MS Office (Excel, Word, Outlook).
• Ability to multitask, work independently, and handle confidential information.
• Cheerful personality, adaptable, and flexible in time.

Job Type: Full-time