Office Manager

We are looking for an experienced Workplace Services Supervisor to oversee workplace services and ensure a seamless experience for clients, visitors, and employees. This position is ideal for someone who is detail oriented, thrives in a fast-paced environment, and excels in leadership, hospitality, and operational management. As a Contract to permanent role, this opportunity combines immediate impact with long-term potential.

Responsibilities:

• Lead the delivery of detail-oriented and hospitality-driven experiences for all visitors, employees, and callers.

• Manage visitor check-in, badging, and office orientation processes to ensure smooth arrival procedures.

• Supervise daily reception operations, including lobby management, meeting coordination, and conference room scheduling.

• Partner with Facilities, Security, and Workplace teams to maintain a safe and efficient environment.

• Provide clear direction and oversight to reception staff, setting expectations for service delivery and accountability.

• Monitor compliance with security, privacy, and operational protocols to uphold industry standards.

• Compile and deliver accurate reporting on service metrics, operational performance, and trends.

• Identify opportunities to improve processes, streamline workflows, and enhance overall service delivery.

• Ensure adherence to all safety, security, and compliance requirements.

• Act as an escalation point for complex or sensitive situations, ensuring timely and appropriate resolution.

• A minimum of 3-5 years of supervisory experience in hospitality, customer service, or workplace services.
• Proven leadership skills with the ability to coach and develop team members effectively.
• Strong administrative capabilities, including managing office supplies and maintaining organized systems.
• Experience in receptionist duties and front-of-house operations.
• Excellent communication and interpersonal skills to foster a collaborative team environment.
• Ability to manage schedules, coordinate staffing coverage, and ensure operational continuity.
• Familiarity with safety, security, and compliance protocols in the workplace.
• Demonstrated ability to identify and implement process improvements for operational excellence.
TalentMatch ^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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