Office Manager and Billing Coordinator

Are you an administrative anchor, or are you the engine that keeps the business moving?

At Aggregate Haulers, we don’t micromanage, and we don’t hold hands. We operate in a culture of high responsibility and high autonomy. We manage systems, not people.

We are looking for an Office Manager / Billing Coordinator to own the administrative and financial hub of our Houston operations. This isn't a passive "clock-in, clock-out" desk job. We need a system-builder and a truth-seeker who is obsessed with precision, hates messy data, and takes pride in running an airtight office.

If you need constant direction, make excuses for billing discrepancies, or get overwhelmed by fast-paced logistical environments, please do not apply.

But if you have earned-confidence, an analytical mind, a passion for flawless execution, and deep NetSuite expertise, you will thrive here.

Who You Are (Our Ideal Candidate):

• A NetSuite Wizard: You don’t just know how to log into NetSuite; you understand how it works. You have hands-on experience navigating, billing, and troubleshooting within the NetSuite ecosystem.
• Obsessed with the Details: To you, a 1% error is a major problem. You have an eagle eye for billing discrepancies, missing paperwork, and data entry errors. You get satisfaction from clean books and perfect processes.
• A System Maintainer: You don't just follow a checklist; you protect the integrity of our administrative systems. You ensure drivers, customers, and operations are aligned so billing is seamless.
• Logical & Direct: You solve problems with logic and data—not emotion or excuses. When a billing issue arises, you don't just pass the buck; you dig in, find the root cause, and fix it.
• A Persuasive Communicator: You are professional, warm, and highly communicative. You know how to be firm but polite when collecting outstanding invoices, resolving client disputes, or getting drivers to submit their paperwork on time.

What You Will Do (Key Responsibilities):

• Own the Billing Cycle: Manage the end-to-end billing and invoicing process through NetSuite with absolute accuracy and zero lag time.
• NetSuite Administration: Input, track, and reconcile operational data, ensuring all customer accounts and driver payouts are perfectly documented.
• Keep the Office Moving: Act as the central hub for the Houston office. Manage phone calls, coordinate incoming mail, organize local files, and support the operations team.
• Problem-Solve Discrepancies: Actively investigate and resolve billing errors, customer inquiries, and driver pay disputes with speed and clarity.
• Enforce Accountability: Work with our dispatchers and drivers to ensure all delivery tickets and required documentation are submitted correctly and on time.

Requirements:

• NetSuite Experience (Required): Minimum of 1-2 years of hands-on experience utilizing NetSuite for billing, invoicing, or accounting functions. Applications without NetSuite experience will not be considered.
• Billing/Accounting Background: 2+ years of experience in high-volume billing, accounts receivable, or bookkeeping (experience in logistics, trucking, construction, or industrial services is a major plus).
• Unmatched Attention to Detail: Proven ability to manage complex data entry with near-perfect accuracy.
• Self-Reliant & Proactive: A track record of working independently, managing your own deadlines, and prioritizing tasks under pressure.

What We Offer:

• True Autonomy: We trust you to do your job. No micromanagement—just clear expectations and the freedom to meet them.
• Competitive Compensation: Robust base salary and comprehensive benefits package.
• A Direct, No-Politics Culture: We value truth, efficiency, and getting the job done right.
• Benefits: - End of year Bonus - Medical, Dental & Vision (covered at 75%) - 401(k) - 401(k) 10% company contribution - Mileage reimbursement - Unlimited PTO

How to Apply:

Please complete this 10 minute survey to enter our candidate pipeline. Once complete, we will reach out to schedule an interview. APPLICANT SURVEY FOUND HERE: https://go.cultureindex.com/p/pwZCY3Stdwh0

Pay: $70,000.00 - $92,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Work Location: Hybrid remote in Houston, TX 77002