Office Manager and Claims Specialist (Local Applicants Only Please)

The Aflac Regional and District Offices in Sioux Falls is looking for an Office manager/Claims Specialist to start ASAP. Your role is to create and maintain a professional, pleasant, work environment, ensuring high levels of organizational effectiveness and communication. Office manager duties and responsibilities include answering phones, greeting and assisting policyholders with claims and policy service requests, scheduling meetings and appointments, making office supplies arrangements, and providing general administrative support to our associates. Previous experience as a Front office manager or Office administrator would be an advantage, as would knowledge of insurance and medical billing practices. The right candidate should have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should bring a positive presence to the Office, ensure its smooth operation, and help to improve company procedures and day-to-day operation.

Responsibilities

• Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands, shopping
• Answering phones
• Provide claims and policyholder support
• Organize the office layout and order stationery and equipment
• Maintain the office condition and arrange necessary repairs
• Organize office operations and procedures
• Liaise with facility management vendors, including cleaning, catering and security services
• Plan in-house or off-site activities, like parties, celebrations and conferences

Skills

• Friendly, Professional, Outgoing, Positive personality
• Proven experience as an Office manager, Front office manager or Administrative assistant
• Understand the value of great customer service and have a strong desire to help people
• Knowledge of insurance claims processes, and medical billing systems
• Knowledge of office administrator responsibilities, systems and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Hands on experience with office machines (e.g. fax machines and printers)
• Familiarity with email scheduling tools, like Email Scheduler and Boomerang
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements
• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to submit to a third-party background check?

License/Certification:

• Life and Health Insurance License (Preferred)

Work Location: In person