Office Manager - Armonk, Armonk (NY, US)

Location: Armonk, NY, US

We are seeking an experienced and highly motivated Office & Facility Manager to lead operations at our Armonk location. This role is ideal for a hands-on professional who combines strong business acumen with operational expertise and thrives in a dynamic, stakeholder-facing environment. As a key member of the Corporate Real Estate & Services (CRES) Americas team, you will oversee all aspects of facility operations, financial management, and workplace experience while partnering closely with senior leadership. You will play a critical role in ensuring a high-performing, well-managed, and engaging workplace that supports Swiss Re’s business objectives.

About the Role:

Operational & Facility Management

• Lead day-to-day facility operations, including building systems (HVAC, MEP, infrastructure) and maintenance programs
• Oversee office moves, space planning, and IWMS data (allocations, assets, lease data)
• Ensure a safe, compliant workplace by managing risk assessments, incident response, and business continuity plans
• Lead annual safety and security reviews

Stakeholder & Client Engagement

• Build strong relationships with internal stakeholders, executives, and office leadership
• Act as a trusted advisor, proactively identifying and responding to business needs
• Partner with Events teams to support onsite meetings, conferences, and large-scale events

Financial & Budget Management

• Own the annual budgeting and forecasting process, including expense tracking and invoice management
• Monitor financial performance, identify savings opportunities, and deliver against budget targets
• Prepare financial analysis and reports for regional leadership

Vendor & Project Management

• Manage third-party vendors and service providers, ensuring performance against SLAs and KPIs
• Partner with Procurement to ensure contract compliance
• Oversee construction, fit-out, and infrastructure projects—delivering on scope, budget, and timeline

Leadership

• Provide visible, hands-on leadership across the Armonk location, aligning workplace operations and serving as a key point of coordination
• Lead, coach, and inspire a small team and vendors, fostering a high-performance, service-oriented culture
• Influence stakeholders and drive cross-functional collaboration through strong, engaging leadership and trusted relationships
• Champion a positive workplace experience while driving continuous improvement and elevating service delivery standards

About You:

• Bachelor’s degree and 10+ years of experience in corporate real estate, facilities, or workplace operations
• Strong knowledge of lease terms, property management, and building systems
• Proven experience managing budgets, vendors, and complex projects (including relocations and fit-outs)
• Experience with Integrated Workplace Management Systems (IWMS)
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams)
• Strong, engaging leadership presence with the ability to motivate teams and influence across all levels of the organization
• Strong business judgement and analytical thinking
• Excellent communication and presentation skills
• High level of ownership, reliability, and professionalism
• Collaborative, approachable, and solutions-oriented mindset
• Comfortable operating in a fast-paced, high-visibility environment

Swiss Re offers flexible work arrangements; however, this role requires a strong on-site presence to effectively support stakeholders and operations.

The estimated base salary range for this position in Armonk NY is $92,000 to $138,000. The specific salary offered for this, or any given role, will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/ specialization/ scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognize your achievements.