Office Manager/Optician

• Design, measure, fit, and adapt lenses and frames for patients according to written optical prescription or specification.
• Work with EHR's and vision plans such as VSP and Eyemed.
• Ordering and dispensing of eyewear and CL's
• Cross-training for pretesting of patients.
• Process payments
• Bill insurance
• Check in glasses from lab, ensure the rx, coatings, and any other options are correct
• Adjust glasses for patients
• Answer questions regarding lens options/issues
• interact with lab, frame, and lens (spectacle and contact) representatives
• Answer phone to: schedule patients, process contact orders and/or settlement of balances, answer basic questions regarding eye health and office procedures on a patient by patient basis. Answer more in depth questions regarding insurance, spectacles, and contacts.
• Schedule patients, being mindful of procedures and length of service. Verify vision or medical insurance.
• Tag incoming frames and update frame counts
• Other general organizational tasks as needed

A good candidate...

• MUST have experience as an optician
• MUST be able to efficiently multitask
• MUST be able to think on their feet
• MUST be knowledgeable of different lens options
• MUST be able to problem solve
• MUST understand Windows computers. We don't need you to be a programmer, but you should understand the basics of how computers work and have basic troubleshooting abilities.
• MUST be knowledgeable with how insurance, vision especially, works.
• Is able to accurately and efficiently type information into a computer.
• Is personable
• Takes initiative
• Is willing to learn- the more you know about things, the better you're able to help yourself, patients, and your coworkers.
• Has knowledge of optometric coding

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount
• Paid time off

Application Question(s):

• Do you have working knowledge and proficiency with VSP and Eyemed insurance?

Experience:

• optical: 2 years (Required)

Work Location: In person