Office Receptionist

Based at the Mandarin Oriental Downtown, Dubai within the Guest Relations department in Dubai, the Office Receptionist (National Talent) is responsible to act as a first point of contact for office residents and their guests, ensuring a warm welcome and seamless service experience. Office Receptionist (National Talent) reports to the Guest Relations Manager.

As an Office Receptionist (National Talent), you will be responsible for the following duties:

• Greet and welcome office residents, clients, and visitors in a courteous and professional manner.
• Manage the reception area to ensure it is tidy, presentable, and aligned with brand standards.
• Handle incoming phone calls, emails, and inquiries, directing them to the appropriate departments.
• Coordinate meeting room bookings and support with basic office administration tasks.
• Assist with resident requests and liaise with building management for any service requirements.
• Ensure security and visitor protocols are followed, including registration and access control.