Office Specialist

The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25

Location:

Lincoln, NE

Hiring Rate:

$17.254

Job Posting:

JR2026-00024798 Office Specialist (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

04-16-2026

Job Description:

The Department of Health and Human Services is seeking a motivated individual to join our Children and Family Services (CFS) Background Check Team and fill the role of an Office Specialist. The successful candidate will be a self-starter, detail-oriented, have a high personal standard of integrity, and share in our mission of Helping People Live Better Lives.

As the Office Specialist on the CFS Background Check Team, they will complete Background Checks for foster care, answer emails related to Background Check processing, and perform tasks that support the program and administration.

“You have the passion; we have the opportunities – let’s make a difference for Nebraskans!”
Hiring wage for this position $17.254
Work Schedule – Monday – Friday; 8:00 AM – 5:00 PM
Dress Attire – Business Casual

Requirements/ Qualifications

Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR - Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Preferred Qualifications: Looking for someone who wants to be part of a small team that has a great work ethic who has regular and reliable attendance 8:00 AM - 5:00 PM Monday - Friday

At least one year of customer service experience, experience with NFOCUS, OnBase, and Microsoft Excel, word; Internal and external customer service experience.

It is preferred that applicants have knowledge of Children and Family Services and specifically knowledge related to the Adult and Child Abuse and Neglect Central Registry.

Knowledge, Skills, and Abilities

Knowledge of: the practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; administrative reporting formats; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.

Ability to: communicate in person and by telephone, email, and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare, proofread, and correct errors in information, documents, reports; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.