OFFICER - BUSINESS SUPPORT

MAIN OBJECTIVES

To bridge the gap between sales, marketing, operations and finance by ensuring clients data (in terms of training and devices usage) are captured accurately and efficiently managed.

The role will support the commercial business unit in managing clients device utilization data, invoicing processes, and overall performance reporting.

MAIN DUTIES

Reporting and Managing Data

• Generate and compile comprehensive client utilization reports for all training devices.

• Gather and consolidate data on ground training courses and other services that have been conducted.

• Ensure that records are organized and accurate by upholding data integrity in all reporting activities.

• Developing and updating departmental dashboard by tracking the business performance in a weekly, monthly, and quarterly basis.

• Ensure the data in the performance update meeting by presenting trends in training, revenues segmentation and engagement by clients is accurate.

• Assist GAA Commercial team with data requests, reports and other required information's related to clients.

• Participate in non-GAA Commercial meetings that has direct impact on clients to ensure capturing correct information from new decisions coming from these meetings

Commercial Evaluation and Preparation of Supporting Workings

• Examine client contracts and training agreements to identify pricing models related to simulator and service usage.

• Ensuring all utilization calculations are accurate and ready for invoicing.

Invoicing and Revenue Coordination

• Support GAA commercial unit and GFG Finance in preparing and issuing clients invoicing.

• Engage with clients' training department and GFG Finance when sharing ready invoices.

• Provide utilization report proof if required and follow up on payments.

• Ensuring payment status record is well tracked (closed and / or pending)

EDUCATION & TRAINING

• 
  Bachelor's degree in marketing, Finance or any relevant Business field is required.

• Aviation degree is preferred

Experience and Skills

• 
  Strong proficiency in Microsoft Excel.

• Good analytical skills

• Excellent communication skills, both written and verbal

• Time management skills

• Eagerness to learn about aviation training and operation and commercial