Oliver Wyman - Learning Delivery Specialist - Dubai or Riyadh

Overview

Oliver Wyman is seeking a Learning Delivery Specialist to be part of the Learning and Development (L&D) team within the Human Capital function. This role will be part of the global Learning and Development team, responsible for organizing, delivering and evaluating high quality training programs and training events for Oliver Wyman's Consultant populations. The role will have a regional focus within India, Middle East & Africa, and may require travel. The role can be based out of our Dubai or Riyadh office, and may support programs delivered for the Support Professional, Specialist or Partner population.

Responsibilities

• Program Custodian: Own and communicate how L&D programs fit into broader colleague development and establish knowledge of required skills at various career stages.
• Relationship Management: Coordinate with Attendees, Faculty and Human Capital functions (e.g., Talent Management, Recruiting) to synchronize training with career progression; develop strong relationships with internal facilitators and external vendors to enhance program delivery.
• Program Delivery Ownership: Oversee all planning aspects including logistics for classroom and virtual sessions (room bookings, catering, materials); select and foster relationships with appropriate facilitators based on course content and participant profiles; serve as in-room host to foster a supportive learning atmosphere; manage onsite logistics and attendee inquiries; organize team-building and social events within budget; act as co-host in virtual training sessions using tools like Workday Learning and Zoom.
• Continuous Improvement: Summarize feedback from participants and facilitators to identify improvement areas; work with the L&D team to enhance operational efficiencies.
• L&D Advocacy: Drive and engage in internal initiatives to enhance the visibility of the L&D brand in the IMEA region.

Experience Required

• 3 to 8 years experience in corporate Learning and Development.
• Proven track record of end-to-end delivery of both complex virtual and in-person programs.
• Experience in a fast-paced commercial environment; professional services or management consulting background preferred.
• Familiarity with the GCC region is desirable.
• Proficient in Microsoft Word, Excel, and PowerPoint; knowledge of L&D tools (LMS/LXP, Event Management software) is essential.

Skills and Attributes

• Communication: ability to articulate ideas and facilitate discussions with diverse stakeholder groups.
• Problem Solving: structured thinker and agile problem solver, able to adapt quickly to changing scenarios.
• Initiative: strong initiative and creativity, with minimal oversight.
• Time Management: excellent prioritization and time management skills.
• Attention to Detail: high level of detail orientation in all tasks.
• Assertiveness: confident in decision-making and managing relationships.
• Interpersonal Skills: ability to build and maintain strong working relationships at all levels.
• Sense of Humour: positivity that fosters a collaborative atmosphere.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.